Ordering Eltroxin: I have been told today that my... - Thyroid UK

Thyroid UK

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Ordering Eltroxin

Hidden
Hidden

I have been told today that my gp is lowering my thyroxine and going against what my consultant says so I need to order some. I have tried to place an order from New Zealand but when I try to transfer the payment from my bank (I bank with HSBC) it's not accepting the BIC Code (BKNZNZ22) that the supplier has provided me with. Has anyone else had any problems with this or does anyone know the correct BIC Code that I should be using?

Many Thanks

17 Replies
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SeasideSusie
SeasideSusieAdministrator

Why should you have to buy your own? The consultant is the specialist, GP is the generalist. I would contact the consultant, tell him your GP won't go along with what he has prescribed and ask him to contact your GP to sort it out. In the pecking order a consultant surely trumps a GP.

Hidden
Hidden in reply to SeasideSusie

I agree. I rang the consultant this morning but his secretary said that he is out of the country at the moment and hasn't an NHS email address. He is then in Bristol next week so she will speak to him after that. GP told me to speak to Endo which I have done but said for me to take 100mcg of thyroxine instead of 125mcg. I am not happy about this so decided to order my own so that I have enough when my repeat prescription changes to 100mcg in 3 weeks.

SeasideSusie
SeasideSusieAdministrator in reply to Hidden

Is the consultant private then?

Hidden
Hidden in reply to SeasideSusie

He does private and nhs, but I see him on the nhs. I am not sure as to why he does not have an nhs email address though.

SeasideSusie
SeasideSusieAdministrator in reply to Hidden

So an NHS consultant trumps the NHS GP. Keep taking what the endo has prescribed and insist your prescription isn't changed. Let the GP slug it out with the endo next week. Surely the endo's secretary will be able to contact him when he's back in the country.

Hay2016
Hay2016 in reply to Hidden

My Gp tried to do this. I refused and when I spoke to a nurse she was astounded he had tried. Endo secretary spoke to gp surgery. I order my repeat as usual. My tsh very suppressed as no thyroid. Endo is nhs one though.

Hidden
Hidden in reply to Hay2016

My endo is nhs. He also does private but I see him on the nhs. Unfortunately, he is out of the country at the moment so I cant do anything and next week he is in Bristol so until he is back in Cardiff I have to wait it out until his secretary can pass on my message to him.

SlowDragon
SlowDragonAdministrator in reply to Hidden

I think you need to insist that GP follow endocrinologist advice and give you the correct prescription for 125mcg

Make sure you get same brand of Levo for 25mcg

GP is there to advise, not dictate

Endocrinologist trumps GP in expertise

Hidden
Hidden in reply to SlowDragon

I already tried this but to no avail. I also spoke to my endo's secretary who said that endo is out of the country at present and then in Bristol next week. Until he is back in Cardiff I can't do anything. I'm just going to order some of my own to make sure I keep to the 125mcg as I have only got enough of the 25mcgs tabs to last me until my next repeat prescription is due.

SlowDragon
SlowDragonAdministrator in reply to Hidden

You can cut up some spare 100mcgs Levo into 1/4's with a scalpel or pill cutter

helvella
helvellaAdministrator

Eltroxin in New Zealand is an entirely different product to Eltroxin in the UK.

That product is manufactured by Aspen.

Different formulation.

Hidden
Hidden in reply to helvella

Thanks for that. I take mercury thyroxine or eltroxin normally and always get the same brand as the chemist are very good at ordering it in for me. The website also had synthroid on it, do you know if that is similar to UK thyroxine/eltroxine. I have tried synthroid before with no problems.

helvella
helvellaAdministrator in reply to Hidden

I have no personal experience, I'm afraid.

This older thread might help:

healthunlocked.com/thyroidu...

Just a thought... have you spoken to your regular pharmacy to see if they can give you a few extra tablets to tide you over until it is all sorted out.

Hidden
Hidden in reply to gillian68

I haven't but I have about 2 weeks worth left.

Isn't it IBAN or SWIFT that you need? You could try ringing the bank help line

Hidden
Hidden in reply to Angel_of_the_North

Yes, its the SWIFT/BIC. The supplier has provided me with one, but when I type it in with my bank it flags up 2 alternative ones and wants me to pick one of them. It wont let me type in the one that the supplier gave me. It looks like, I'll have to ring the bank.

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