Incredibly difficult to edit profile

[Alchemy8]

Just a flag up for the web designers. I am not sure if anyone else has been experiencing problems but trying to edit my PMR history is proving impossible - I just can't put text in the two line window - it seems to jump back and not connect. Difficult to explain. Which means it is rather a confused mess as I have attempted change it over the months (and years!).

[DorsetLady PMRGCAuk volunteer]

afraid it no good telling us…we aren’t web designers - only users…

Contact the help centre - and please report it to them….bottom banner, right hand side…

[HeronNS]

This prompted me to check my profile, which after so many years has turned into an opus. No problems at all. But I'm using a laptop, and Chrome browser. Maybe with a phone or a different operating system or browser it would be different?

[Sophiestree]

It might be the browser you are using. I changed browsers to Chrome and everything was fine. Frustrating for you.

[Pandora2]

yes I’ve had similar problems, took ages to write an update only for it to disappear entirely. I’ll try again when I can cope without swearing. 🤐

[DorsetLady PMRGCAuk volunteer in reply to Pandora2]

Might be silly statement- but you do need to save it..and very often easier on a PC/laptop than iPad/iPhone.

[Pandora2 in reply to DorsetLady]

Thanks DL, I use an iPad for most things now. I find it so much easier to navigate. My laptop has been relegated to making greetings cards. I do appreciate your advice though. I’ll give it another shot. 😬 X

[DorsetLady PMRGCAuk volunteer in reply to Pandora2]

if you still have problems then please report to HU help centre - but only after you’ve had a look at this -

healthunlocked.com/pmrgcauk...

[Alchemy8 in reply to DorsetLady]

Thank you Dorset Lady. This is on my big desktop so technically it shouldn't be a problem. However I do find the two line window really difficult for editing.

[Alchemy8]

Seems to be working now! I have more space to edit. Weird. And emailing the web people was very helpful - they responded within 24 hours.

[DorsetLady PMRGCAuk volunteer in reply to Alchemy8]

Good…