Pip : Hello everyone, I’ve got a telephone app tomorrow... - NRAS

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Pip

Pinkplum profile image
43 Replies

Hello everyone, I’ve got a telephone app tomorrow regarding pip, I’m quite anxious about it , it’s my first time applying.

Just wondering what kinds of questions they will ask. Or any tips ?

Thanks 🙏

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Pinkplum profile image
Pinkplum
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43 Replies
Georgiab123 profile image
Georgiab123

Hi is it a assessment or tribunal, I had to go to tribunal but had no bother other than the wait to go

Pinkplum profile image
Pinkplum in reply to Georgiab123

It’s an assessment

in reply to Pinkplum

Hi. Pink plum

They will ask the same questions as the application form answer these questions as if it is your WORST DAY. Try and get across how the disease has changed your life physically and mentally. How fatigue effects you and if your confidence has been knocked. Mention this is a systemic and progressive disease. If you have a copy of your application reread it so you can familiarise yourself with the answers. Don’t be afraid to show your emotion and if you can record your assessment just in case you need to go to mandatory . I was refused on my F2f and I got a copy of the assessment if didn’t resemble my interview at all an I was able to counter argument everything with confirmation from my nurse. Good luck let us know how you get on.

Ps I believe the phone assessments have been more successful than the f2f.

Also if can have someone supporting you they can also say this disease effects you.

Pinkplum profile image
Pinkplum in reply to

Thank you very much J1707 , I’m going to read over everything again. I’ll be glad when it’s over to be honest. X

in reply to Pinkplum

Yes it is stressful. But remember your worst day how your mobility swelling fatigue and was. It’s the little things when I went to mandatory I was asked do you have problems going to the toilet. My assessor I think was a doctor who certainly understood this disease said are you sure think. The only thing I could think was when I’m stiff especially during the night and I need the toilet I’m so stiff I lower and lift myself on and off the toilet by holding onto the radiator. I have done it for so long it has become part of the norm. Assessor said then you do have problems. It’s often the little things that help x

Pinkplum profile image
Pinkplum in reply to

Thank you x

Georgiab123 profile image
Georgiab123 in reply to Pinkplum

Just say the best you can I got noware had to go to tribunal but was glad in end

bubblyalex profile image
bubblyalex

I’ve got my telephone one on Thursday. I’ve printed my form and added any changes that have happened since because things have got worse. Good luck. Don’t make how awful things are sound better or ok I think.

in reply to bubblyalex

Good luck bubblya

bubblyalex profile image
bubblyalex in reply to

Thank you. 😊

Pinkplum profile image
Pinkplum in reply to bubblyalex

Hope it goes well for you 😊

bubblyalex profile image
bubblyalex in reply to Pinkplum

I’ll be thinking of you tomorrow. Let us know how it goes 🤞🏻

Pinkplum profile image
Pinkplum in reply to bubblyalex

I will do 😊

in reply to Pinkplum

I found my PIP by phone really good and not as daunting as I was expecting. It was clear you had to speak slowly and not be over wordy as she said she had to type things in so wanted short simple effective answers. I made sure I spoke about my worse days all the way through which made it easier too. Good luck (I did cry when we discussed how life had changed socially and work wise but again empathy was there)

Pinkplum profile image
Pinkplum in reply to

Thank you 😊

Biofreak profile image
Biofreak in reply to bubblyalex

Good luck bubblyalex xx

velvetD profile image
velvetD

Hi PinkPlum This is a very good help site which has helped me over the years. benefitsandwork.co.uk

Pinkplum profile image
Pinkplum in reply to velvetD

Thank you 😊

Bopeep12 profile image
Bopeep12

Agree with all the answers. Just wanted to wish you luck.

Lizzie3 profile image
Lizzie3

Good luck for today! Describe your worst days and don't say some are better than others.

KittyJ profile image
KittyJ in reply to Lizzie3

But she shouldn’t lie if some days are better than others should she?

Lizzie3 profile image
Lizzie3 in reply to KittyJ

Don't lie - just don't mention it.

Biofreak profile image
Biofreak

Good luck Pinkplum. I agree with the good advice given by J1707 and the others.

Chance_chance profile image
Chance_chance

They will ask how your condition affects you the impact on your daily life, tell them everything and you should be ok. I found it helpful to have my answer to hand that I filled in on the form, and add any changes. I also looked on you tube to see how other people had found assessment. The telephone call took about half an hour and wasn't near as bad as I was expecting. I think it was about three weeks later I received letter to say I'd been awarded pip.

madme1 profile image
madme1

If you are holding the phone they record how long it takes you to swap hands. Hope all goes well for you, to be honest it didn't for me though as I had my money reduced by 140.00 per month, even though I sent them records of my hospital visit last year. Gutted, I contacted welfare rights and they said to be honest what your getting is a good amount and you risk losing what you've got now if you go to tribunal. I said I told them the absolute truth and was shocked when his reply was, doesn't always pay to do that!

KittyJ profile image
KittyJ in reply to madme1

That’s disgraceful that they think it’s ok to lie and are telling people this. I’m shocked too, it’s fraud. I don’t doubt that people lie to get PIP but to encourage it is not on😡

madme1 profile image
madme1 in reply to KittyJ

Hi KittyJ, I was taken aback by his response and decided not to appeal because he said Id risk losing what I was getting now which was good in terms of the amount. I remember getting a phone call on the Friday morning and she said I'm calling you about your interview assessment on Monday. I said what interview, what assessment? She replied you should've had a letter or text by now. I told her I'd had nothing of the sort but funnily enough after that call on the same day I received the letter and the text. Hmm... Also normally it takes a few weeks to sort were as mine was done and dusted within a week. Now I'm struggling with the financial loss. It seems that having tried to lose some weight to help my joints and to preserve my mental health, by getting out in my drive and doing some gentle stretches etc, I was punished. Even after I sent medical evidence of a visit to hospital in November suffering from flu and a chest infection. Keeping down the masses is prevalent in government!

Pinkplum profile image
Pinkplum in reply to madme1

Oh no that’s awful, very unfair

bubblyalex profile image
bubblyalex in reply to madme1

They asked me if I was holding the phone and I said I couldn’t hold it for long ... it’s on the table on speaker phone. Which was the truth

Wobblyone profile image
Wobblyone

Had mine last Thursday and it lasted over two hours! She was very nice, but it was an interrogation, far worse than last time when it was a standard face to face at home. I think it's much easier when they can see you. By the end I was making light of things just so that I could get off the phone. Good luck!

Pinkplum profile image
Pinkplum in reply to Wobblyone

It’s definitely an interrogation!!

I’m glad it’s over with now just waiting. I hope all goes well for you 😊

marybruen profile image
marybruen

May I ask what is wrong with you that makes you think you will get PIP

KittyJ profile image
KittyJ in reply to marybruen

Here you go marybruen, Pinkplum may not want to through her pip claim on here so here is the info

“You must be aged 16 or over and usually have not reached State Pension age to claim.

You must also have a health condition or disability where you:

have had difficulties with daily living or getting around (or both) for 3 months

expect these difficulties to continue for at least 9 months”

Ggauge profile image
Ggauge

Hi, lot’s of good advice. I was a CA advisor for many years and I will underline the use of the appeals system. Appeals were highly successful. Don’t be put off if you are turned down at the first stage. Good luck.

Pinkplum profile image
Pinkplum

Thanks everyone for advice.

I was on the phone for an hour, they do keep asking the same questions throughout the call it’s like they are trying to catch you out.

I think it’s very unfair what they put you through.

She was very nice but then that’s there job.

Fingers crossed 🤞🏻

in reply to Pinkplum

Bet you feel relieved that it’s over🤞🏻

Pinkplum profile image
Pinkplum in reply to

Definitely glad it’s over 😊

bubblyalex profile image
bubblyalex in reply to Pinkplum

Fingers crossed for you 🤞🏻 well done for getting through it.

Xandria11 profile image
Xandria11

How did you get on pinkplum did you get a decision yet?

Pinkplum profile image
Pinkplum in reply to Xandria11

They turned me down and it went to mandatory I’ll know by next week.

I’ll post when I know 🤞🏻Xx

in reply to Pinkplum

Good luck PP. I was turned down too but I got it at mandatory 70-80% happen this way x

Pinkplum profile image
Pinkplum in reply to

I hope so 🤞🏻X

Xandria11 profile image
Xandria11 in reply to Pinkplum

☹️ How frustrating. Sorry to hear that. Hope the appeal works out. This is my 1st time applying also for any kind of benefit X

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