NRAS
22,462 members26,196 posts

Healthcare at Home dumped - hurrah!

Having had major problem with Healthcare at Home delivering my Enbrel over the last year I was informed by my consultant last November that my health authority (Sheffield) were so fed up with the poor service being provided by H@H they were looking for an alternative delivery service. I had a phone call from my rheumy nurse yesterday to say they are giving the contract to Boots and the switch-over should happen in about 4 weeks (I am due a delivery today so I hope that goes OK). I am slightly wary of Boots as they have made such a hash of collecting my prescription I had to cancel that service but fingers crossed they will make a good fist of this new service. The cost to H@H of losing these type of contracts will be massive so hopefully it will give them a fright and they will sort out the contracts they still have.

4 Replies
oldestnewest

Well good on your area for taking a stand. There have been so many problems with healthcare I'm not really surprised they are losing grit contracts . I hope Boots are better service x

1 like
Reply

I live in Sheffield and haven't had any notice of this. Expecting a delivery from H@H soon so hope it all goes OK. Actually I have never had trouble with them so a bit worried about the changeover.

Jo

Reply

Hi Jo, how strange. Do you deal directly with the Hallamshire or through your G.P.? Mine is with the Hallamshire who took all their H@H patients in house so if you get your meds from a different source you may not be affected. I've had two from the Hallamshire and it has gone very smoothly.

Bll

Reply

I get my meds through the Hallamshire (they send a script to H@H). I had a call from H@H 2 weeks ago re my delivery so I must still be getting my anti-TNF from them. Perhaps it depends what anti-TNF you use. I know H@H had trouble with Enbrel. I am on Cimzia.

Reply

You may also like...