Having had major problem with Healthcare at Home delivering my Enbrel over the last year I was informed by my consultant last November that my health authority (Sheffield) were so fed up with the poor service being provided by H@H they were looking for an alternative delivery service. I had a phone call from my rheumy nurse yesterday to say they are giving the contract to Boots and the switch-over should happen in about 4 weeks (I am due a delivery today so I hope that goes OK). I am slightly wary of Boots as they have made such a hash of collecting my prescription I had to cancel that service but fingers crossed they will make a good fist of this new service. The cost to H@H of losing these type of contracts will be massive so hopefully it will give them a fright and they will sort out the contracts they still have.
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