NEW SITE... NOT GOING VERY WELL.....

[sylvi]

Well what a palaver,already i have had messages from members via f/book who can't get logged in and can't see the site. I can't access this now only via chrome and i get no notifications either. It won't come up on my browser now.

The concept was a good idea,but in doing so you have missed a vital point,you have alienated a lot of older members who are not up on all this new technology and they won't know what to do to be able to access this site also they have computers which are not the latest editions so straight away they have been lost to this site. I know there is going to be teething problems but this is rather extreme. Also i am not getting any notifications on my outlook account of my email. If this becomes too much of a problem then i will not be using the site. There are loads of other sites on f/book i can look into if i so desire. I really do want to stay with h/unlocked,but if this is going to be an ongoing battle to get onto it i won't bother.....

[Ginsing]

Morning Sylvi,

Please just hang on to your hat, things are being sorted as we speak and hopefully very soon all will be as we would want. Teething troubles come with advancement but should all be sorted soon xgins

[Hidden in reply to Ginsing]

Thanks for your kind words gins! You are exactly right. just give us a chance - I promise it will work out for the best.

[Hidden in reply to Hidden]

Lora you asked for our responses to the new look and this is just to say that I too am having login trouble. I will keep at it for a while but have tried to reset my password and it says this is invalid so I'm struggling a bit.

I know many of us change but change in the middle of a heatwave with people who use the site while in pain is bound to lead to a certain amount of tetchiness. I'm sure we will get used to it eventually but personally I find it very confusing having to scroll down to the end of a thread to read comments in chronological order. It involves reading back to front and I so much prefer to read comments in historic order from top to bottom rather than the other way around. Tilda

[Hidden in reply to Hidden]

I meant to write many of us are wary of change!

[Hidden]

Morning Sylvi, You will see that I have posted that I have had trouble keeping myself logged in, I think that is due to my error and not the site. It's just a case of having to learn our way around the site. When we have done this it will be like 'old hat' and wondered what we are moaning about now. Yes we are not receiving the emails but that will be sorted no doubt, have you gone and looked at your profile and updated that as I found that was a good way of learning the new tools of the site. There is so much more there than there used to be in one place rather than a couple of other places. No doubt this time next week, we ill be wizzing around the place.

I will send you a quick pm to see if you can find that one!

[Hidden]

Sylvie, I too am having terrible problems. It keeps logging me out every time I click on something! It wouldn't let me in on Internet explorer 10 , so I downloaded Firefox. I can get it on that but at the moment it's too much hassle!!!!!!!!!!!!!!!

[allanah]

OMG, it has taken me hrs to discover the log in at the "box "on the top right. You can hardly follow everyone's threads. Tried to put on a picture, will see if that's worked yet. No emails in the morning. Dtech not able to get on the site most of the time. I hope this all gets sorted out or someone replies to these problems. I am fairly computer literate but so far not too impressed with the new site, but of course will keep trying.

[allanah]

everything i go into says, this link isnt working, picture wont download, gonna give it over the weekend, dont need this stress!!

[dtech]

Agree all round. This new site is rubbish. Can't even find button to post new blogs. I'm off. Sorry! And goodbye.

[Victoria-NRAS Partner Moderator NRAS in reply to dtech]

Hi dtech

I'm really sorry if you've chosen to stop using the site. The problems are being resolved, so if possible I'd urge you to stick with it. If you are still using the site, to create a new blo you click on 'posts' (this is what the blogs are called now, as some people did not understand the term 'blogs') and click on 'create a post' at the top of the page.

Kind regards

Victoria

[helixhelix]

Huh, finally managed to log in but can't get many things to work. What a palaver is right. Hope it gets sorted ASAP as it is v frustrating. Polly

[Victoria-NRAS Partner Moderator NRAS in reply to helixhelix]

Hi Polly

Let me know if there's anything specific you're still having problems with. Hopefully I can let you know if that's just something that's been moved that I can tell you where to find, but I know HU are still in the process of fixing some things on here.

Kind regards

Victoria

[miss]

Ok seem to have a problem can't get to see a message that nras have left in my in box. No email alerts in morning sure you will sort eventually

[sylvi in reply to miss]

Gotcha. xxxxx

[Hidden]

Why am I having to log in every time? So so irritating!

Carolyn