Hi, I've just found this site and I'm looking for some advice...my cpn is supposed to visit me at home every 4-6 weeks, she very rarely turns up and doesn't bother to phone to say she won't be coming. for the last 2 years my partner and my son have been telling me to complain about her but I suffer with low mood and low confidence and don't want to cause trouble. However it's just got stupid now, she was supposed to come yesterday and promised she wouldn't let me down, she didn't turn up and no phonecall either. She didn't turn up the last time and the time before that she did turn up but that was after I'd had to phone her because she hadn't turned up the time before that! She has jokingly said that she is a terrible cpn and for me to feel free to report her to her supervisor she has also joked that she doesn't like me, when she doesn't turn up it plays on my mind with questions like 'Is it just me?' or does she do this to all her patients? I don't find her professional at all and she has raised her voice to me a few times, I don't really want to see her anymore and would love a more professional cpn who listens without prejudice. I really don't know what to do now I really don't see the point in her arranging to come and see me just for her to let me down again. Has anyone else had a problem like this I just need some advice on what to do.