I have just spent a few days in hospital after my GP's receptionist wouldnt give me an appointment and I ended up at a 'Drop in' who sent me to A & E.
I cant get the receptionist to understand the importance of having Lupus with Renal impairment! Does anyone else have these issues?
All so called healcentres have complaints procdures, If you are up to it I would complain. Not easy when you are not well. Take a friend, relitive. Do not let them get away with it . you pay your taxes they are there for you, not for there own convienence. It is your right. Remember Doctors are only doing a job, there not god. I do know that if you by yourself then the picture is diffrent. but good luck never stop fighting the illness and the obsticals sometime put in your way.
Ken
That does not suprise me in the slightest my GP missed my lupus for over 4 years...
I had an emergency admission that resulted in them diagnosing lupus and I have impaired renal function they think as a result.
Last year I changed my gp after 32 years, 28 yrs ago it took them 6 yrs to diagnose me after telling me I wasn't really feeling pain and what did I expect after 3 children and then saying it was all in my head. I paid privately to get my diagnosis. (sorry about the spelling mistakes). I couldn't get past the receptionist. When I struggled to get to the hospital for monthly blood test I asked if just this once could I get it done at the doctors, I was told it was for people really ill or elderly. I could have cryed how ill do you have to be. I changed doctors and don't find these any better I can get in but they have admitted they know nothing about Lupus and to be honest I don't think they can be bothered. I feel in dispare at times. Just keep telling my self not to give up. Good job my daughter is a nurse ( pediatric but she knows more than them and at least she cares). I did complain once but it didn't seem to help, but you are right Kenjohnxiv we need to do it more often. My daughter keeps tellling me that. I become a different person when I am in a doctors. Take care everyone.
Thank you for your comments. I have written a letter of complaint and Im taking it in tomorrow! will let you all know how I get on!!
Giving feedback (good and bad) is the best way to highlight these issues or to thank people for good service, plus it's a way of making yourself feel better about it and getting yourself heard... if you don't tell them they can't improve. Keep highlighting the fact that you have renal impairment and if the receptionist can't/shouldn't make the call as to how urgent it is, then a GP should be able to make a phonecall to you to discuss your symptoms.
confused. GP will not refer me to rheumy because of negative Ana
How do I approach my GP?
Does anyone know what my gp is thinking?
Fits
Will Rheum send blood & xray results to me/my GP or do I have to wait until my next appointment with him 
