Consultant appointment

[sharonap]

I seen my new rheum 29th may 2012 and everthing seemed ok, he knew about APS and had trained under my old consultant. I left the appointment with new tablets and told he would see me in 2-3 months. Its now 4 months and phoned his secretary as Ive heard nothing was told oh! you wont get an appointment for a year even tho say 2-3 months the backlog means it will be a year?? Have you a problem? His secretary was nice and said she would try to get me in in december.

Just so annoying I would be ok if they just told you it will be a year unless you have a problem.

sharon xx

[CanaryDiamond10]

She had no right making you feel like HER problem is yours! It was miscommunication between the MD and his office and you need to be seen, per MD orders, four months from his last visit with you. That's all. The rest is her problem. I would not be angry nor antagonistic when I explained this to the scheduler. I would simply state it as an expectation that she can fix it or you will insist you speak with the doctor. Then I would ask him why he is seeing you biannually rather than quarterly? Do you have an active problem that should be seen within four months as opposed to six? The wait is annoying, particularly when the error is not your fault. I'd give you the IRRITATION AWARD for today! If I had a crown, I'd crown you.

Smiles and hugs,

Canary

[Hidden]

Sorry to hear that you're having problems getting seen. When you attend sn appointment is there any scope to make an appointment with the desk as you leave? That way you have a date to work towards.

[sharonap]

Thanks Canary First award Ive ever won!

The consultant gives you a form to hand into recieption when you leave and they usually give you date for next appointment, I handed form in they said receiptions had gone and would post next appointment to me. As Ive not received new appointment I thought I would ring. Did not like the fact had to explain to secretary what my new problem was so that she could deceide whether to tell consultant or not.

[sharonap]

Just got telephone call from consultants secretary, shes spoken to the consultant and said I will have to wait for backlog as my bloods where ok and if i have a problem need to see own gp!!!! The secretary has said will try to get me an appointment in december. I didnt have a high opion of consultants now I offically hate them. (obviously not all just the ones ive had to deal with)