data protection

[lizzyboo]

I was just wondering and if anyone has any idea about this please let me know but I was reading about Royal Mail opening and sorting ESA claim forms . Does this not breach data protection guidelines ? Why should a third party ie R Mail have access to very confidential matters

[SootyB]

disabilitynewsservice.com/i...

It sounds like it's legal, and I have to say that - having worked for the Post Office for a while - they do all have to sign data protection and confidentiality documentation that 'should' prevent them from being able to pass on any information they get from a work setting.

That said, they're only human, and the danger is that someone who knows you - directly or indirectly - may be responsible for sorting your mail, and hence the ESA forms. Not a nice position to be in.

Maybe get in touch with your MP and see what they have to say on the matter?

Sara xx

[lizzyboo in reply to SootyB]

I will do . Thanks for answering so quickly.

[lizzyboo]

Thanks Ellen I read that but am afraid I distrust any of them I'm sorry to say.

[Hidden]

I don't know anything about ESA, not even what it is, but I didn't know the PO could open ANY mail and think it's apalling if they can!!!