Avoiding fertility

[glt01]

So I've been a bit absent from this site because I needed a few months to clear my head and forget about the fact me and my husband are infertile. My best friend is pregnant and she's had quite a rough time of it, luckily all is fine now but (selfishly and privately) I've struggled a little as my mum keeps asking me how it's effecting me seeing pregnant people knowing I can't get pregnant naturally...

Our clinic has been shocking. We spoke to the counsellor in a group session and quite a few of us had concerns so we all voiced a verbal complaint which the counsellor took back. I also sent a written complaint via email and made another complaint over the phone and the clinic has ignored all of it.

It's been so frustrating knowing that our chance to have a baby is in the hands of people who keep loosing paperwork, don't answer phones, dont reply to voicemails or emails and don't acknowledge complaints. Ring you off their own personal mobiles to discuss personal data, have a very lax understanding of confidentiality rules. And then when they actually speak to you they treat you no better than a piece of dog poo on a brand new carpet.

We are now just waiting for our funding to be approved, once it's approved and we have the go for IVF to start we are going to raise a 4th formal complaint but ask to have a meeting with the manager. And if our first cycle doesn't work we're transferring clinics to where my husband had his semen analysis done, they're much more professional and actually answer their phones. If we transferred now we delay the whole process and because of other medical things going on any small delay could mean months to a year of delaying IVF.

Hopefully we will get some good news soon... We think we deserve it after the horror of the year we've had.

[Tugsgirl]

Wow. What an incompetent sounding clinic. How are they even allowed to get away with such things?! I wish you every success despite your reservations with the clinic xx

[glt01 in reply to Tugsgirl]

Thank you, were keeping everything crossed x

[kalmo025]

Hey,hope you are well.First of best of luck for your first IVF.Considering the troubles you have faced. I pray that things go smoothly for you guys.So you do not have to face such horrors again.It must be difficult decision.Considering how unprofessional the clinic has been. And you can't change your clinic in the middle. As it will set you back in months or an year.I understand the thought of it. I would say that where you have waited so long you can wait a bit more.But after the cycle I would recommend you to change them. As they have not been reliable and can cause discomfort.I pray that you get your deserved good news soon.Best of luck.

[glt01 in reply to kalmo025]

Thank you, the problem is I'm on a waiting list for surgery and they're happy to delay it if the date falls amongst an off cycle but my work would prefer me to have the surgery over ivf so it's a tricky situation. Thank you for your prayers, were keeping everything crossed x

[CindyJohn]

Hey dear, hope you are doing well. My Goodness! this is such an incompetent clinic. How are you even bearing them? They are just taking advantage of your problem. This is so unprofessional and inhumane. You should file a complaint in some health department as well. If they are treating other patients in the same way then you can all file a complaint together. It will have even more impact. I dunno how you feel about this. But the way you have explained I get a very negative feeling about this clinic. I ll recommend you to dont give you fate in such irresponsible peoples' hand. Get your embryos from this clinic. Go to that other clinic for your transfer. I really hope that you get the fruit of bearing all this. Goodluck for your IVF attempt. My best wishes are with you! Love!

[glt01 in reply to CindyJohn]

Thank you, we've said we'll have our first cycle here to avoid any delays and if that doesn't work then we will relocate to the slightly more professional one. Thank you for your wishes x

[jeniferr]

Hey dear! hope you are doing well. This is so unfair. They have no right to treat you like this. I feel so bad for you dear. I wish your IVF attempt goes smooth and succesful. I hope you conceive soon. Do update here after your IVF. Good Luck!

[glt01 in reply to jeniferr]

Thank you for your kind words x