Hello everyone I'm going to have a moan on behalf of a fellow member. All you older members will remember rollertoaster I'm sure she was very much a lively poster on here but had to stop running in her advancing months of pregnancy. She now has the cutest baby boy called Alex and would dearly love to share a photo and get up and running again. However after loads of emails to HU she had no replies to her plea for assistance. I about 3 weeks ago offered to send a message to Admin, it too has been totally ignored. I have resent the same message and added two more Admin addresses, I've also emailed them on rollertoaster's behalf. So now I am telling the whole site that they are letting members down by not responding, they have her email address, she has given it to them, they have also received it from me twice, they know her sign on name and their system holds her personal details, there really is no excuse.
So - - - - - - - - PLEASE IF THERE IS AN ADMIN PERSON READING THIS WILL YOU HELP? She is unable to sign on, needs her password reset, its not rocket science and should take seconds plus an email to confirm its been done. She is eager to access her old posts for information and to get back in touch with old running friends.
I do hope this post is successful and I'm sorry it had to be done this way, I hope there are no others out there experiencing the same difficulties.