My oncologist ordered my poc on June 5th, it was approved by my insurance on June 26. They called to say they were bringing it out today, hearing that made me feel a little better, at least until it arrived. They brought me the CAIRE Freestyle 5. It weighs 6.7 pounds. With the carry case and the extra battery pack it is almost 10 pounds. I can't carry it, it is too heavy. I called Lincare and asked why they sent me such a heavy unit? (When I had originally gotten the tanks etc. they gave me 4 hour tanks "because I live out in the middle of nowhere", the tanks were too heavy. I had to call and have them bring the 1 hour tanks). You would think someone would have noticed the weight of this poc and called to advise me, to see if I still wanted it??
She really pi*sed me off when she said that's the lightest one they have, "they don't yet have the technology to make them smaller". I was looking right at the book so I asked about the Freestyle that only weighs 4.9 lbs with battery pack (only goes up to 3, but my current level is 2) . So then she said "so, do want me to order the smaller one? Let me warn you, you're gonna wait a long time, they don't get them in very often". I also mentioned that the battery only lasts 2.5 hours set on 2, she insisted each battery will last 4 hours, when I said I just read it in the book, she said she would debate me on that, I again said I was looking right at the book, it states 2.5 hours per battery. I am not very happy with lincare.
Someone is coming to pick up the unit on Monday, and I am starting from scratch. If I cannot find a unit that is under 5 lbs, I will just have to stick with the tanks.
Any suggestions on where to go and what to get, would be greatly appreciated.