Is Brett genuine?: Hi Admins, Is Brett genuine he... - Thyroid UK

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Is Brett genuine?

YorkshireLass_1964 profile image
ā€¢23 Replies

Hi Admins,

Is Brett genuine he's asking me to update my password by Tuesday?

Thank you šŸ˜Š

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YorkshireLass_1964 profile image
YorkshireLass_1964
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23 Replies
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Jaydee1507 profile image
Jaydee1507Administrator

Yes Brett is genuine. :)

YorkshireLass_1964 profile image
YorkshireLass_1964ā€¢ in reply toJaydee1507

Thanks Jaydee, I'll not click the link and see if I'm denied access on Tuesday šŸ¤ž

FallingInReverse profile image
FallingInReverse

YorkshireLass - good instinct asking !

That email looks so spammy! I wouldnt have even asked, I just wouldnā€™t have clicked it.

Itā€™s written like one of those my IT team at work sends out to test us that we arenā€™t clicking suspicious linksšŸ¤£

Why would there be a forced password update anyway?

YorkshireLass_1964 profile image
YorkshireLass_1964ā€¢ in reply toFallingInReverse

Hi FallingInReverse, I've not clicked the link, glad I asked the question though šŸ¤£

FallingInReverse profile image
FallingInReverseā€¢ in reply toYorkshireLass_1964

Yesā€¦ but Milkyway below did and likely others ā€¦ Iā€™m glad you asked too.

My job does this all the time. Sends out emails like this to see who clicks them. Itā€™s like a game - thereā€™s always a tell!

This one has tons of legit aspectsā€¦ the personalization in the greeting makes me think itā€™s real. But the threat of losing the account after a certain date and the informality of the ā€œdonā€™t worryā€ language makes me suspect. Also thereā€™s no footer as required with other business emails. Also if what Milkyway says is true then Iā€™d say it def fake!

Iā€™m looking forward to seeing the verdict!

RedApple profile image
RedAppleAdministrator

Brett is genuine. But that doesn't mean the email is. It's not normal to have to update your password.

Milkyway88 profile image
Milkyway88ā€¢ in reply toRedApple

I followed his link šŸ˜³but have now reset password again through the site to another one.

FallingInReverse profile image
FallingInReverseā€¢ in reply toMilkyway88

That doesnā€™t really make sense.

Whenever you get an email like that you shouldnā€™t click the link in it.

Just go to the website directly and find the reset password option directly.

If you entered a password combo that you use on other sites - consider changing those too. It might be fine but itā€™s highly unlikely - if not impossible- healthunlocked would send you to another site.

If youā€™re on a laptop, run a virus scan.

FallingInReverse profile image
FallingInReverseā€¢ in reply toMilkyway88

I think I misread your message. Did the link take you to the Healthunlocked site?

Donā€™t click again obv if you donā€™t remember ā€¦ but curious if it did indeed take you to the real site.

YorkshireLass_1964 profile image
YorkshireLass_1964ā€¢ in reply toFallingInReverse

Hi, I didn't click the reset password link (to scared to šŸ™ˆ], but I did click on the support link which took me to the screenshot I sent to RedApple below.

Milkyway88 profile image
Milkyway88ā€¢ in reply toFallingInReverse

Yes it took me directly to this site.

Jaydee1507 profile image
Jaydee1507Administratorā€¢ in reply toRedApple

I've emailed Brett just to check if this is genuine.

YorkshireLass_1964 profile image
YorkshireLass_1964ā€¢ in reply toRedApple

Thanks all, I dislike this type of email immensely, you just never know if its genuine or not!

RedApple profile image
RedAppleAdministratorā€¢ in reply toYorkshireLass_1964

You did the right thing by coming here to ask. It means everyone else can be on the alert for this too, so thanks!

FallingInReverse profile image
FallingInReverse

Admins - itā€™s worth flagging this to ā€œBrettā€

If thereā€™s a phishing scheme- Healthlocked might want to post a warning not to click links, or whatever the case may be.

The email is pretty good, but slightly off, there are some tells.

If this is genuineā€¦ Iā€™d be surprised. But who knows.

RedApple profile image
RedAppleAdministratorā€¢ in reply toFallingInReverse

It's been done! We'll update when we know more.

RedApple profile image
RedAppleAdministrator

The blue text at the bottom that says 'our support team is ready to help you', looks like a link. Are you able to see where it links to Without Clicking On It?

YorkshireLass_1964 profile image
YorkshireLass_1964ā€¢ in reply toRedApple

Hi RedApple,

It goes to this page.

.
RedApple profile image
RedAppleAdministratorā€¢ in reply toYorkshireLass_1964

That's interesting, and may mean it's genuine. But obviously wait until we know for sure :)

FallingInReverse profile image
FallingInReverse

After reading the above - Iā€™m going to guess this is genuine.

So now Iā€™d love to know why some people had to force a password reset or else lose access!

YorkshireLass_1964 profile image
YorkshireLass_1964ā€¢ in reply toFallingInReverse

Hopefully we will find out šŸ¤”

BrettHU profile image
BrettHUHealthUnlocked

Hi all, very sorry for the late reply! I can confirm this is a genuine HealthUnlocked email sent by me. It won't be all of you who receive it so please don't be alarmed if you haven't. We are just asking some members to reset. Any other questions, please send me a message. Have a great weekend!

Jaydee1507 profile image
Jaydee1507Administrator

Just so those that have reponded can see the reply from Brett I will tag you.

FallingInReverse RedApple helvella Milkyway88

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