Rosway labs...help needed🙏: Hi everyone ❤️ I've... - Thyroid UK

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Rosway labs...help needed🙏

birkie profile image
6 Replies

Hi everyone ❤️

I've just been on to roseway labs to complete the consultation date ect I finally got to the payment bit but it only offers you paypal for payment 🤷‍♀️ I don't have PayPal 🙈 I looked to see if there were anyother forms of payment ie..current account or credit card but I couldn't find any only PayPal ...bit lost now as I don't know how to make a payment, I have emailed them with my concerns on paying.

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birkie
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helvella profile image
helvellaAdministrator

Their shop (which is technically separate to their pharmacy) accepts lots of different payment options. (See attached screenshot.)

I'd be surprised if they cannot accept them for pharmacy items as well.

But you have done the right thing in contacting them - I'm only replying to reassure you that there do appear to be options.

Screenshot of acceptable payment options
birkie profile image
birkie in reply tohelvella

Thanks helvella 👍 it appears to be on the consultation part where the only payment option is PayPal 🤦 there appears to be no other icons other than the PayPal one..anyway hopefully they will respond soon👍

RedApple profile image
RedAppleAdministrator

birkie, I know you've asked for people to reply by PM, but please do update this when you have the answer. It will be helpful for others to know. :)

birkie profile image
birkie in reply toRedApple

Will do👍 I was flummoxed when I saw only one icon the PayPal one🤔 I thought there as to be another form of payment, for the consultation fee of £55 , not everyone as PayPal 🤷‍♀️

birkie profile image
birkie in reply toRedApple

Hi RedApple❤️

Just to let you know I'm sorted roseway contacted me regarding the payment, apparently you press on PayPal, it's a bit confusing for me as I don't use these things that much🤦‍♀️ but it asked for your PayPal account 💁‍♀️ but you scroll further down and it gives you other options to pay👍 ..I never think to scroll down😂 I'm defo not techy 🙈 anyway all sorted for my consultation 🙌 I just hope they can he.p me🙏

RedApple profile image
RedAppleAdministrator in reply tobirkie

Thanks birkie, glad you got that bit sorted at least :) I'll close your post now, in case someone accidentally posts something they shouldn't make public.

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