Obtaining blood test results from GP - problems/hurdles

[Wired123]

Hi al

My mother in law is having trouble getting blood test results from her GP.

I ask my own GP and they immediately email results.

My MiL’s surgery requires her to drop in a Subject Access Request each time she wants results.

Surely this is idiotic bureaucracy? Are they allowed to place such obstacles in the way?

[Miffie]

I had problems with mine and pointed out that under GDPR they are required to provide them so really it would be easier if we didn’t dance around every time I made a request and they simply provided when I asked. It worked. Now they finally have online access for patients it’s so much easier.Has she checked if online access is in use?

[thyr01d in reply to Miffie]

Miffie I so love the way you handled this and wish I had such skill. Could you live on my shoulder please?!

[Miffie in reply to thyr01d]

Thank you. 😊

[SlowDragon Administrator]

No they should not be so obstructive

Can she register for online access to her medical records

UK GP practices are supposed to offer everyone online access for blood test results. Ring and ask if this is available and apply to do so if possible, if it is she may need "enhanced access" to see blood results.

Link re gaining access

healthunlocked.com/thyroidu...

In reality many GP surgeries do not have blood test results online yet

Alternatively she should ONLY need to ring receptionist and request printed copies of results. Allow couple of days and then go and pick up.

[Wired123 in reply to SlowDragon]

They offer no other way other than to submit a formal request and then they have a few weeks to respond.

It’s just obstruction really and I need to find a way of forcing them to release it immediately.

[SlowDragon Administrator in reply to Wired123]

DJR1 may pop along with advice on how to deal with this

It’s completely unacceptable behaviour

healthunlocked.com/thyroidu...

[Wired123 in reply to SlowDragon]

Thanks SlowDragon, total shambles with these surgeries making up their own rules!

[thyr01d]

I love Miffie's suggestion but if it doesn't work you could do what I did after being led on a merry dance, I wrote a letter spelling out the nonsense we'd been through and their legal obligation to provide the information (via systmonline.tpp-uk-com) within a number of days (think 14) of my request and it was then set up. It's a great system and now I use it a lot.