Wanted to ask other peoples thoughts regarding the all improved new GP app. Marketed as easy access to your records. Full access to bloods, consultations, sharing information and the brillant new messaging service.
I won't swear but I feel like swearing as I believe the nhs is taking the .... out of patients with this app. You can guess the gap. Lol
Firstly, they have removed the graphs for bloods, making bloods very difficult to understand. The old app was brillant and you could clearly see when your bloods were out of range or the wrong side of normal.
How many Dr's have told us that our bloods were normal, when they weren't. Without a graph and range mark it makes easy for Dr's not to treat patients as patient can't argue about an abnormal blood test when we can't see it. Great news for Dr's thinking about their budgets and those who can't be bothered. Sorry to sound cynical but I have met so many of them.
Sharing information. Is it me but can anyone actually view where their information has gone on this app.
A month or so ago I was quite taken back by my GP's receptionist. I asked for a appointment card to show my employer. The receptionist said,"I'll fax the appointment through to them and give the details of what the appointment was for".
Once I was over the shock of the total lack of respect for my private data. Not to mention that it is illegal to share patient data without consent. Unbelievable and rude as she was. This must actually be happening to patients. Employers can ask for your records and we have the right to refuse but would a patient know it was happening with this app. Someone please correct me if I'm wrong.
I have full access to my records and could view consultant notes. This has all gone. I intend to request again. But I get the impression that this is it.
The messaging service looks great. Sent a message and received a response saying its unmonitored and I may not receive a reply. Please phone instead.
Rant over. What are your thoughts.