Thiroyd Payment: I have ordered Thiroyd from a... - Thyroid UK

Thyroid UK

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Thiroyd Payment

Bearsden profile image
4 Replies

I have ordered Thiroyd from a pharmaceutical company in Thailand in the past . On each occasion I had no problem paying with Visa debit and always had my order confirmed promptly.

Recently I made another order but was unable to use either debit or credit cards in payment. I followed their suggestion and paid using MoneyGram. Everything went smoothly at this end but I have had no contact or acknowledgement of payment from the firm.

I have sent them several emails asking them to confirm receipt of payment but have had no reply 5 days after placing the order.

Has anyone else had this experience. Is MoneyGram a safe method of payment ?

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Bearsden profile image
Bearsden
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4 Replies
SeasideSusie profile image
SeasideSusieRemembering

I don't know anything about Moneygram as I've never used them, but assume you had a receipt for payment of the money, including details of who it was paid to?

Does Moneygram have a way of confirming that the money has been passed on to the recipient?

Pinkpeony profile image
Pinkpeony

Have you been in touch with Money gram? This happened order for me with Thailand saying I hadn't ordered. After several calls to Money gram they admitted their system had been down, so I had to start again. Pp

Bearsden profile image
Bearsden in reply to Pinkpeony

Thanks for your reply. I shall contact MoneyGram today and let you know the result.

Quilliam profile image
Quilliam

My Thai supplier allows me to pay with credit card. Never used money gram. Hope you get your money back.

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