I order my NDT from the USA. I have always paid the postman the custom payment and he hands me the parcel.
Today I had a card demanding payment, to be paid on line. So I registered with Royal Mail, gave them details like my email and phone number which they dont need, put in the card details and waited and waited....it said processing for a good 10 minutes.
I rang them and having finally got through all the options, the customer service bod said he would take the payment for me. IT has now apparently gone through twice, although he said he had cancelled the on line one! I now have to wait for 3 days to get my parcel, and chase them to get my money back.
My question is when did this change? He said this had been in place for two years and had not heard of the postman taking the payments. Does anyone else pay the postman?