Digests

[helvella]

HU have just advised as below:

Dear admins & moderators,

We use a very well known tool to send our daily digests. Unfortunately, it has been having serious issues throughout the day.

What does this mean in practice?

Even after trying our best to send them, only 14% of our digests went out today. Until now, we don't have any approximate estimate of how much it could take them to solve the situation.

So, heads-up, tomorrow morning your digests might not arrive. In that case, we will post a reply here with any information we might have.

Hopefully all will be well, but if it isn't will try to let you know on this thread.

Updated 05/02/2019 12:44

HU's post about this, from about three hours ago, is here:

healthunlocked.com/latest/p...

Hope you can access that.

[LindaC]

Thank you helvella!

[jgelliss]

helvella Thank You for this Post . I really appreciate it . I as well did not receive my daily HealUnlocked . I sent them this morning an e-mail . I did not receive as of yet a reply . I'm sure their hands are full and over whelmed with this glitch and working very hard to get it up and going as soon as possible . In the past I received almost immediately a very kind courteous reply . That's how I realized that it's a bigger problem than I imagined . I'm currently coming in from a previous daily HealthUnlocked .

Wishing lots of luck with fast resolutions for the wonderful people who work so hard in the background who make this *Great* community what it is .

Thank You In Advance .

[Chunipet]

Thank you for posting this. I’ve kept checking during the day but no digest - thought it was me! Hope things get back to normal soon.

[Hidden]

Thanks for letting us know as I was concerned too .

[Milpol]

Many thanks Helvella.

Hope it’s sorted soon 😩

[MariLiz]

Thank you helvella, hope the issue gets fixed soon!

[silverfox7]

Many thanks for the heads up! I didn't look for mine this morning as running late but just got it 19 hours later so I shouldn't be here now reading it! But I was wondering what happening!

[Hidden]

I'm getting mine now

[helvella Administrator Thyroid UK in reply to Hidden]

Hope that means everyone is getting their digests. Suggest only people still having problems respond.

[Zephyrbear]

I got two this morning, both headed with the same picture, but with different content... the first arrived at 00:16am and the second arrived a 5:05am... 🤪

[Hidden]

Haven't had a digest this morning. Spoke too soon!! And should have had at least one notification, but there's nothing

[Hidden]

Nothing today either!

[Hidden]

helvella , is there any news yet about this? Still no digests or messages from people I follow

[Hidden]

Still no news and no digests or posts from those I'm following!

Anyone know what'shappening?

[helvella Administrator Thyroid UK in reply to Hidden]

Sorry - I meant to reply before. I did get a digest the other day - but only the one.

[helvella Administrator Thyroid UK in reply to Hidden]

Just checked - it was supposed to be fixed 8 days ago.

I suggest you contact HU here:

support.healthunlocked.com/...

[Hidden in reply to helvella]

Thanks x

[SeasideSusie Remembering]

I think things have been back to normal for about a week now, certainly has for me and there have been no posts from anyone else having problems.

Suggest you contact HealthUnlocked, they should be able to help you

support.healthunlocked.com/...

[Hidden in reply to SeasideSusie]

Thank you too x