Missing posts: I haven't received any posts from... - Thyroid UK

Thyroid UK

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Missing posts

ann_g_k profile image
6 Replies

I haven't received any posts from Thyroid UK since 11 Feb. Not sure what has happened. Advice welcome. Many thanks

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ann_g_k profile image
ann_g_k
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6 Replies
Clutter profile image
Clutter

Ann_g_k,

Click on your avatar and select Settings. Scroll down to Digests and make sure "Email me a daily summary of what's new in my communities" is checked.

If it is already checked then you need to email support@healthunlocked.com and ask them why you're not receiving emails.

Flecmac profile image
Flecmac in reply to Clutter

Thanks

AmandaK profile image
AmandaK in reply to Clutter

Thanks Clutter, for this; it is already checked so will investigate further.

AmandaK profile image
AmandaK in reply to Clutter

I'm following up on this posting as I've now sent two messages to the support email but have not had any response. This means I'm still not receiving the daily digest, despite the fact the settings are correct.

I'm not sure what to do next.

Is there a Plan B?

Many thanks.

AmandaK profile image
AmandaK in reply to Clutter

Hi Clutter, I should point out that I've replied (here and below) as AmandaK, which is the other account I have. I've not had posts for this account either.

Any help you can give to unravel this knot will be very gratefully received.

Flecmac profile image
Flecmac

Me too!!

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