Has HealthUnlocked got gremlins again? - Thyroid UK

Thyroid UK

141,246 members166,490 posts

Has HealthUnlocked got gremlins again?

crabapple profile image
11 Replies

I've been logged out, the search doesn't work and I can't find "help" to complain. Now I come to think of it, I didn't get a reply last time search didn't work.

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crabapple profile image
crabapple
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11 Replies
RedApple profile image
RedAppleAdministrator

The short answer... yes HU has gremlins :(

There's a link to the Help Centre (under the heading Support) in the footer at the bottom of this page. Well that's what I see on a laptop screen anyway. It might be different on a mobile device!

support.healthunlocked.com

crabapple profile image
crabapple in reply toRedApple

That's where it is. D'you know I couldn't find it for looking.

crabapple profile image
crabapple in reply toRedApple

Oops, forgot to say thank you.

humanbean profile image
humanbean

To put it bluntly, the search option has been crap for years. When I first joined in 2013 it was better than it is now.

And having just tried it again I can see it is still getting worse - and I would have found it hard to believe that was even possible!

crabapple profile image
crabapple in reply tohumanbean

I can cope with it being rubbish and not being sophisticated enough. But reverting to the first thing you tried, when you do more than one was bad enough. (That's what I sent about last time.) Now it changes it to "undefined".

mandy72 profile image
mandy72

i tried searching for something earlier and my search was changed to 'undefined'

crabapple profile image
crabapple in reply tomandy72

Snap.

shaws profile image
shawsAdministrator

Yes, I keep getting undefined.

crabapple profile image
crabapple in reply toshaws

Snap.

shaws profile image
shawsAdministrator in reply tocrabapple

:)

LAHs profile image
LAHs

Yes, got them in California. I only got in by pure chance - I'm scared to log out!

Web Master: When you log in your user name, it takes the first character, it does not output a "." i.e. to mask it from on lookers it waits for the next character then overwrites the first character and so on and so forth. You think it will store the characters irrespective of how it handles them, but no. It will ask if you want your default info input and user says "yes", hoping to bypass the faulty character input handling, but this too does not work.

Actually you have had this bug before, look it up in your bug report and resolution file, shouldn't take long to fix.

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