Can't Find My Messages & PMs: Can anyone help me... - Thyroid UK

Thyroid UK

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Can't Find My Messages & PMs

Lily905 profile image
4 Replies

Can anyone help me?

I can't find my T3 PMs or messages. All I can see is my replies. I don't understand why I can't find them. I know I've not deleted them. They've disappeared. I am getting email notifications.

Is anybody else having the same problem?

Thanks

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Lily905 profile image
Lily905
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4 Replies
helvella profile image
helvellaAdministratorThyroid UK

Click on your name on the banner at the top of the page. You should see a dropdown menu which will include Messages. Click on that.

Lily905 profile image
Lily905 in reply to helvella

Thanks for your reply. When I click on Messages all I see in that list is my replies & not PMs or Messages sent to me. This is why I'm so confused. I can't see a link to access my recieved messages or PMs. I don't understand. Thanks

humanbean profile image
humanbean in reply to Lily905

If you go and look at your messages as helvella described above, then for each of the messages you've sent or received there will be a number in the first line saying how many messages have been sent or received. Click on the number and all the messages in that thread will show up.

The messaging system in HU used to be rather better than it is now. For example you could give them a title which definitely helped in identifying message threads. Now I can no longer do that.

HU is the only forum I know of that regularly messes up their own system and makes it work worse than it did before.

Lily905 profile image
Lily905

Thank You so much.

I've clicked on the number & I've found all my messages. Thank You for your help

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