I'm not entirely sure that you're entirely correct?
I had an appt at a major London hospital. I requested a copy of my lab results from the surgeon/consultant at the appt. He said they'd all be sent with his letter to the GP and copied to me. The letter arrived without the lab printouts.
I rang his office. The sec said the results were enclosed within the content of his letter. I said they were not and that furthermore, I wanted printouts of my lab results and ref ranges separate from his letter for my lab results folder. I explained that a letter is opinion-based, but lab results are fact-based. Big difference. I wanted my lab printouts of the facts, in addition to and separate to his letter of opinions. It was my data and I was legally entitled to it. So she then printed it off and posted it to me.
I had no interest in "discussing" my results with the secretary on the phone or in person. Sorry, but I don't give a toss about a secretary's 'medical' opinion - I just want the printouts of my data.
With regard Teddy, I suggest waiting for the appt as it's fairly soon, and to then make sure to get his own printouts on the day, and NOT to accept dismissive waffle from the consultant or the secretaries who often cannot be bothered to simply PRESS PRINT on their computer.
I've had similar prevarication and obstruction from the GP senior partner/owner of my GP practice and from all her staff. In the end, the regional Nhs England manager had to get involved. One simple request for a copy of my own data took several weeks of numerous calls and emails between me, the practices's various staff and the Nhs England regional manager, even though they all knew, or ought to have known, that we are legally entitled to our data under the Data Protection Act.... So much wasted time and stress for us all, when a simple request should have sufficed.