Hi all,
Just got this email through and thought I would post for people on here, I would assume the changes will effect all private labs.
Returning Samples to the Laboratory - A Change in Procedure
To comply with national & international regulations governing the carriage of biological substances, the Royal Mail postal service have restricted or prohibited certain items from their network. Therefore in order to avoid any sample rejections Genova recommend using the APC courier collection service envelope enclosed with every test kit. The fee for this service is £12 payable when returning samples.
However, your patients may wish to seek an alternative courier service, which they can do so.
Please review the Royal Mail website for additional information on their policy changes:
royalmail.com/personal/help...
Bank Holiday Monday 26th August 2013 Closing
In order to avoid any sample rejections over the Bank Holiday, all samples must be received by the morning of Friday 23rd August 2013.
Please note: The laboratory will not be able to accept any samples on this Monday.
Sincerely,
Genova Diagnostics
Have a good day all
Moggie x