Having trouble with Internet Explorer? Try Chrome instead.

[PinkNinja]

We are aware that many people use versions of Internet Explorer that are older than version 10. If this is you, you are likely experiencing problems with HealthUnlocked's new platform. If this is the case you might want to download another browser.

I almost exclusively use Google Chrome. It is quick and easy to use and it updates itself automatically without you having to do anything. And it's free! I am experiencing relatively few problems compared to many with this site.

google.com/intl/en/chrome/b...

There is also Firefox, which I don't use now but have done in the past. You might find this works better than the IE version you are using if you don't like Chrome. It is also free and will prompt you to download the latest version when it becomes available.

mozilla.org.uk/

I hope this helps some people who are experiencing problems. Unfortunately this doesn't help the people who can't get in at all but perhaps some of you will be able to pass this information on to people you know.

Thank you for bearing with us. Hopefully HealthUnlocked will have this all sorted out very soon. I know they are working very hard to do so.

Enjoy the sunshine this weekend

Carolyn x

As a little addition; once you are on the Thyroid UK homepage (rather than the annoying general home page) book mark it and add it to your bookmark bar in your browser. This means you can just click on the icon on your browser bar and go straight to the Thyroid UK community instead of having to faff around. I hope this helps. It certainly is making things less frustrating for me

[missdove]

Just used Chrome to get on here and its working much better...Thanks D

[Hidden]

Yep - used Chrome for a while - anything to make life easier!

Just to add - WE ARE STILL HERE! - having a few problems with the new site? bear with us (and our hosts HU).

As you've got here to posts (formerly blogs) - well done! if you can't remember how (I couldn't) one way, at the moment, is to click 'communities' above then if you choose 'Thyroid UK' you get to the more familiar looking screen with questions and posts. hope this helps. Jane (spareribs)

Admin team - Lyn, Louise, Barbara, Redapple, JaneB, Suzi, Shaws, Helvella , nobodysdriving, Clarebear, CarolynB and Marram

[Hidden in reply to Hidden]

and don't forget to check out the main Thyroid UK site thyroiduk.org/ (About us)

(or click support above for HU site info) J x

[Angel_of_the_North]

Be aware that if you use Outlook for email, Chrome can sometimes stop links in emails working properly if it si set as your default browser, but if you search the web there is a fix (but yo have to edit the registry). However, I'm a die-hard Chrome hater.

[PinkNinja in reply to Angel_of_the_North]

I'm a die-hard Outlook hater, lol. I use Thunderbird instead

That's not good that you have to edit the registry to get Chrome to open email links I had no end of trouble with Outlook, which is why I switched

[Angel_of_the_North in reply to PinkNinja]

I have to have Outlook (I don't use it for external mail) as I am an IT trainer, but I don't like it (except in a corporate environment), but I know it can cause problems for people. OK if Chrome isn't the default browser,

[Hidden]

I'd like to do the saving direct to the particular site but unfortunately although I have it set to keep me signed in on the health unlocked website that won't work so I have to sign in afresh every time I open the browser. Is that being sorted?

[meki]

I have Chrome and Firefox but still having issues

[PinkNinja in reply to meki]

Yes, you will still have some problem but hopefully fewer than with some versions of internet explorer. Some people weren't able to log in with their browsers so couldn't do anything, they could only view.

[helvella in reply to meki]

Certainly I still have to login rather too often. But I have been finding it considerably better than over the weekend.

What exact problems are you still having?

Rod

[Hidden]

I use internet explorer and although it wouldn't let me get on the site at first, it does now. I have never used anything else but IE and have no problem with other sites and the web in general, so what is special about this site that would require me to change to Chrome.

[Heloise]

I have XP and find that IE will not allow any other browser as default. Maybe it is because of Outlook Express. So.......

I have to paste the shortcut from my e-mail to mozilla Firefox after opening it. I have to do that for every response I get as well.

[SnagglePuss]

Off-topic but Re: Google Chrome :-

I recently listened to a BBC radio4 programme in which several I.T. experts warned against using the 'Save your Passwords' facility on Chrome, as they had serious concerns about security.

Mods., please move this to somewhere more appropriate if you don't like it here.

Puss

[PinkNinja in reply to SnagglePuss]

It's fine here I never use the 'save your password' facility on anything but it's good to warn people. With all these passwords we need these days, it is so tempting to click that box!

Carolyn x