Praise where praise is due.: I know how... - PSP Association

PSP Association

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Praise where praise is due.

Kathy profile image
11 Replies

I know how difficult it can be in accessing services etc but I just wanted to highlight that there IS good practice "out there" as it seems that it seldom gets mentioned or recognised.

Mum's GP has been absolutely brilliant!! We never have a problem getting hold of them and when I ring the surgery and ask the receptionist to pass a message on, the GP always gets back to me the same day. We never have to battle or plead for a home visit and we are never made to feel like a "nuisance".

Just recently I provided them with the information about the PSP study day for professionals to introduce the new Care Pathway and the GP thanked me and said they would try to make sure that someone from the practice is able to attend. :-)

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Kathy profile image
Kathy
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11 Replies
hazelb profile image
hazelb

Hi Kathy....like you I have only praise for all the Health care professionals involved in my late husband's care. We had a local Sprint team ( now renamed The Community Neuro team I think ) who were absolutely brilliant. Nothing was too much trouble for them. If I rang them things happened immediately. It really does depend where you live.

Take care & try to keep smiling. Love Hazel B xx

Pinda profile image
Pinda

I am sad to say,I have had a really different experience.The medical proffession just left us to get on with it,there were lovely people in the care but the overal care or lack of it,was very poor indeed.The Neurology n particular were useless. I feel we were left to get on with things and had to fight every step of the way. I would also like to say,that since my husbands death,not one of the people involved in his care, contacted us,it has now been a month.I am glad you have had sunch a different experience.

josieann profile image
josieann

im so sorry pinda that you had this experience with medical profession, I am a carer from a care agency who goes into a ladies home to provide the best care i can for a family thats going through so difficult time.. how would you guys advise me to give the best possible care that i can.

x

with my love

Peter2 profile image
Peter2

Hi Kathy,

Like you we have had very good care since my husband was diagnosed with psp. The GP has been brilliant and referred my husband very quickly for physiotherapy, speech and language therapy and occupational therapy. All of the people we have come into contact with have been helpful. They have all made us feel that there is a partnership relationship in my husband's care.

We probably don't praise the NHS often enough when it gets it right.

Love to you all

Peter2.

jillannf6 profile image
jillannf6

hi kathy adn peter2

i feel like i am livign iin a differnet country to you!

the caer and help IS there but eahc time it is mor ediffiuclt to get access to i t - "re referral" is th name of the game in this part fo the world

in fact i gave up on PHYSIO AND OT in the course of my move and they have givenuyp on me!

the social worker has signed me off too

but i am sitll here and istill smiling

lol JIll

::-)

Kathy profile image
Kathy in reply to jillannf6

Dear Jill,

Sorry to hear you have not had the service you need or deserve :-(

Although Mum's GP has been brilliant the District Nurses are a whole different ball game!!! We are in the process of submitting a huge complaint about them via the PALS system,

I know it's a bit of a pain but I suggest you see if you can get someone to help you make an official complaint - unless people keep shouting nothing will change :-(

I'm glad your are "still here and still smiling"!! :-)

Take Care

Kathy

xxxx

Peter2 profile image
Peter2

Hi Jill,

I read your blogs regularly and if there is anyone who should receive referrals and support it is you. It's always sad when the level of care is so patchy, but I have to say my husband to date has received very good care.

However, it's not all plain sailing, as his sole carer I have asked for a careres assessment. The initial response to my enquiry was quick, but I think this is the easy part taking down details. That all happened with in two days of my initial phone call. Since then nothing has happened. I know I will have to follow this up.

The NHS has been good, the same cannot be said about social services.

Keep smiling, asking and blogging.

Peter2.

jillannf6 profile image
jillannf6 in reply to Peter2

hi peter

thanks for your v kind words

i do appreciate what is said on the blogs here

lol Jill

:-)

juicyjo4 profile image
juicyjo4

my husband died on 22nd of June after suffering with CBD for over three years the professional help we received in that time was second to none so we must have a good team in the northeast of England

Kathy profile image
Kathy in reply to juicyjo4

I'm so sorry to hear of the loss of your husband, my heart goes out to you x

I'm pleased he had such good care and hope that it some comfort to you to know he was well looked after.

I hope you have friends and family around you at this time and are able to share memories of happier times.

Take Care

love Kathy x

jillannf6 profile image
jillannf6

i am sorry too for your loss juicy

he nORTH EAST it si much better than the north

west!

lol Jill

xx

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