No email

[Oldies60]

I didn't receive my email today.

[DorsetLady PMRGCAuk volunteer]

Nothing we can do -so do have a look at this and work your way through the steps -if still not working after that please contact HU

healthunlocked.com/pmrgcauk...

[Rugger]

Neither have I.

[DorsetLady PMRGCAuk volunteer in reply to Rugger]

See above advice … 😊

[PMRpro Ambassador in reply to DorsetLady]

Come to think of it - not sure I got the summary email. I never look at it anyway!!!!! Got plenty of the other sort though

[DorsetLady PMRGCAuk volunteer in reply to PMRpro]

I don’t get the summary -just individual ones..

[Angelsmummy in reply to Rugger]

Morning Rugger,didn’t get mine yesterday or this morning either.,Hope I haven’t got to do complicated things,my tech knowledge is zero!😱And PLEASE no comments from people about following easy steps to rectify,you try telling my brain that!🤣🤣🤣🤣😜xxx🌼😜

[DorsetLady PMRGCAuk volunteer in reply to Angelsmummy]

I have made them simple - for a reason!

[Angelsmummy in reply to DorsetLady]

Aaah,but I AM simple.!😜

[DorsetLady PMRGCAuk volunteer in reply to Angelsmummy]

No comment! 😵‍💫

[Angelsmummy in reply to DorsetLady]

Lucky for you!😡😜!

[2013mayo]

I’m not getting anything too

[PMRpro Ambassador in reply to 2013mayo]

Then report it to the HU Support Centre. If they don't know, they won't look.

[2013mayo in reply to PMRpro]

Thank you , just sent them a message

[Oldies60 in reply to 2013mayo]

Thank you!

[readingbooks in reply to PMRpro]

I did that, PMR pro, and got a rapid reply from HU Support saying they were aware of a problem. Not long after that my feed was restored ! Very happy. Prior to contacting HU I had followed Dorset lady's advice re checking my settings etc.

[Suffererc]

I have only just received mine 😊

[Broseley]

I didn't get mine either. But it was there this morning, today's and yesterday's.

[paulus65]

Hi - I didn't see mine for last couple of days - but I found them in my "spam" folder - so try looking there.

[Oldies60 in reply to paulus65]

Thank you, but I am getting them now.

[Bcol]

Think they are back to normal, at least the HU version!!!

[DorsetLady PMRGCAuk volunteer in reply to Bcol]

Does HU have a normal version? 😳

[Bcol in reply to DorsetLady]

That would be a good homework question, on no more than two sides of A4 define "normal"!

[PMRpro Ambassador in reply to Bcol]

SNAFU isn't it?

[Bcol in reply to PMRpro]

Sounds about right.

[AtopicGuy]

I received Wednesday's and Thursday's emails on Monday. They finally arrived in my Junk folder today, along with lots of spam, so I had to retrieve it to my Inbox. That suggests HealthUnlocked.com emails are being flagged as suspect by service providers and delayed.

[PMRpro Ambassador in reply to AtopicGuy]

That has always applied to some and it is one of the suggested actions if I remember rightly. This was a different issue.

[AtopicGuy in reply to PMRpro]

Indeed. No matter how often I tell my webmail not to treat HU as spam, every now and then I find the daily email in my Junk folder. I've never had emails delayed like this before.

[PMRpro Ambassador in reply to AtopicGuy]

Then you have been one of a favoured few. Even happens to DL and me at times - and it is rather inconvenient having to identify new replies without being told!!

[DorsetLady PMRGCAuk volunteer in reply to AtopicGuy]

Well you probably haven’t been on it as long or as regularly as some of us…

[Oldies60 in reply to DorsetLady]

I have been on it since February of this year. I read the posts daily.

[DorsetLady PMRGCAuk volunteer in reply to Oldies60]

I was replying to AtopicGuy not you re their comment about not having an issue like this before…

[Oldies60 in reply to DorsetLady]

ok, sorry!

[DorsetLady PMRGCAuk volunteer in reply to Oldies60]

No probs….😊

you can see above reply who it’s addressed to..although if it’s a long thread, it can get a bit confusing at times..

[DorsetLady PMRGCAuk volunteer in reply to AtopicGuy]

That may be in your situation, but this was a different scenario. My posts re issues on forum does cover most options for people to try - including checking and remedying mail in spam folder by marking as not spam or safe sender -

healthunlocked.com/pmrgcauk...

[AtopicGuy in reply to DorsetLady]

I once lost work because a customer's enquiry languished in my Junk folder for a few days. Ever since then, I check all spam folders, every day, without fail. This long delay is very strange.