Accessing results on line

[Mayadill]

"Many hospitals, GP practices and clinical teams work with Patients Know Best to provide their patients with access to a patient-controlled health record. See the map below for details.

If one of your healthcare providers work with PKB they will create a record for you and send you information on how to register to take ownership of the record. If you have received an invitation click here for details on registering. "

manual.patientsknowbest.com...

Since the NHS is not at its best at the moment, could be worth checking whether your medical team (s) are signed up to this and it hasn't filtered through to you or indeed asking them to sign up.

Normal results appear immediately. Abnormal results appear after they've been seen by a medic.

[Seacat30]

My blood tests appear and Xray written reports but no images.

[Bcol]

Sounds a bit like Patient Access which my surgery uses.

[DorsetLady PMRGCAuk volunteer]

just looked up my local hospital trust on link [for interest] and it comes up with an address in a completely different part of the UK!. Not sure I shall investigate further… 🤔

[Mayadill in reply to DorsetLady]

Ah, yes, hmm. I once asked the Evri site for the location of my nearest parcel shop. It confidently produced a list of addresses in France and even a map of Normandy.

[DorsetLady PMRGCAuk volunteer in reply to Mayadill]

Parcels -maybe?…health - definitely no! 😊

[PMRpro Ambassador in reply to Mayadill]

Shame you can't just nip round there any more!

[Stills]

this gave me a very good laugh this morning thank you although I realise it’s not your intention.

‘ASK’ your surgery...... firstly I takes on average 45 minutes hold time to reach the operator who is usually a temporary who knows nothing. Secondly, calls are only permitted during a few set hours dedication to either results or appointments, no other topics. Thirdly visits to the surgery in person are not permitted without an appointment and as they only do telephone appointments it’s a closed shop.

Finally, I had a look at their website which says it’s closed over Christmas!

[PMRpro Ambassador in reply to Stills]

I suppose you have to laugh - otherwise you'd cry!

[Mayadill in reply to Stills]

Feel all guilty and apologetic. I can message my practice through their site. Reply within two working days promised.

[DorsetLady PMRGCAuk volunteer in reply to Mayadill]

Mine too - but fortunately don’t need it as often as I did. ..and it’s in the village, so only a 6-7 min walk.

No need for you to apologise- it is what it is…

[Stills in reply to Mayadill]

I’m pleased that you can 😀