Wheres my delivery: Has anyone had... - Pernicious Anaemi...

Pernicious Anaemia Society

32,672 members24,065 posts

Wheres my delivery

Popcorn12345 profile image
24 Replies

Has anyone had trouble with Apohealth? My order status hadn't changed since I ordered it just says DHL electronically received request or something.

No idea what's going on??

Written by
Popcorn12345 profile image
Popcorn12345
To view profiles and participate in discussions please or .
24 Replies
Star13 profile image
Star13

Never had an issue with them they are an excellent company. When you get that notification from DHL it’s when Apo has notified DHL that they will be giving them a shipment so APO are obviously getting it ready for shipment. You need to be patient. When you get notifications from APO they will be in German but you can use Google translate app to deal with that.

Popcorn12345 profile image
Popcorn12345 in reply toStar13

I ordered it last Saturday and the status hasn't changed. Shouldn't it have been shipped by now? I was told 3 to 5 days or am I wrong?

Star13 profile image
Star13 in reply toPopcorn12345

I’d email them and ask. APO are very receptive. Don’t worry about sending it in English. I ordered something last Thursday and it arrived Wednesday. Obviously you have the weekend to account for but even so you should contact them.

Popcorn12345 profile image
Popcorn12345

Thank you. I have emailed but so far no response. Guess I will just hope for the best.

Narwhal10 profile image
Narwhal10

Hi Popcorn,

I’m unsure whether Apo, DHL, HM Customs & Excise use Microsoft but there has been a major technical glitch with the software. This can have major implications for businesses but I am very sure that they are trying their very best to deal with it.

I would be extremely grateful if you may explain the difference between a run-time error and a real time error please.

Diolch yn fawr.

Midnight_Voice profile image
Midnight_Voice in reply toNarwhal10

A run-time error is to be contrasted with a compile-time error. When you don’t write your program in the correct syntax of the programming language you are using, it won’t compile, and you get a compile-time error.But once your program compiles OK, it doesn’t mean it’s right, and if it breaks the rules of the operating system it’s on, or the software it should be interoperating with, and makes the program, or a program it’s running with, stop, then that’s a run-time error.

That’s what Crowdstrike did. But a program should be thoroughly tested, in a sandpit (isolated, safely breakable, test environment) before it is ever released in public. That’s what Crowdstrike didn’t do. (Or didn’t do thoroughly enough - though the number of software failures it caused makes me wonder if they did it at all. “Just a tiny late tweak - no need to retest it all” is the epitaph on the gravestones of companies that have done this).

Real-time errors are ones that happen on computer programs in systems that people are interacting with at the time the program failure occurs. As distinct from batch errors that stop processing runs, such as a company’s overnight invoicing, which the computer should be able to get on with by itself. You and I never experience those directly, and the companies can just rewind and start again. Hopefully.

All real-time errors are run-time errors, but not all run-time errors are real-time errors, as with batch processing errors as above.

Narwhal10 profile image
Narwhal10 in reply toMidnight_Voice

Thanks Midnight_Voice,

I was being facetious. If you read my profile you will find that I’m a Geek.

Nobody knows if you’re a dog on the internet.

🙃

Midnight_Voice profile image
Midnight_Voice in reply toNarwhal10

The internet is a write-only medium… 😢

Mozza127 profile image
Mozza127

Just ordered mine came within 7 days .u should be able to track with ut order number

Popcorn12345 profile image
Popcorn12345 in reply toMozza127

I have been tracking it but the tracker never updates. I think there might have been a mistake made somewhere. Hoping it will turn up

Mozza127 profile image
Mozza127 in reply toPopcorn12345

Have u emailed chemist

Scipio99 profile image
Scipio99

If you're lucky you might eventually get a cuddly toy! That's all I received for my £100 on the only occasion I used Apohealth. Avoid!

Popcorn12345 profile image
Popcorn12345 in reply toScipio99

I will cry if that happens

pitney profile image
pitney

I got a delivery 5 days after ordering about on the 7th but it came with Royal Mail not DHL

Bellabab profile image
Bellabab in reply topitney

DHL use Royal Mail for some small size deliveries in UK after they have shipped it for Germany.

pitney profile image
pitney in reply toBellabab

Thank you I didnt know that

newlandvale profile image
newlandvale

My Apohealth order sat in customs (uk) for just over a week last time I ordered. I think I clicked on DHL link or went on their website with the order number - can't remember now.

Popcorn12345 profile image
Popcorn12345

I have had an update. Its still in Germany. Its been 7 days and its travelled 14km LMFAO!

Bellabab profile image
Bellabab in reply toPopcorn12345

Likely delayed by IT problems World wide.

Treesong2023 profile image
Treesong2023

can take 5/6 days?

Popcorn12345 profile image
Popcorn12345 in reply toTreesong2023

It's been a week

Star13 profile image
Star13 in reply toPopcorn12345

The fact it’s moving is a good sign.

PaintLadie profile image
PaintLadie

Something similar happened to me. It took weeks to get my package. I am in the USA and it got flagged by customs and was pulled and searched. When I received it it looked as if it had been opened and taped back up with their special yellow tape. I never was able to see notifications as to where it was until right before receiving it and it only showed it was leaving customs.

B12again profile image
B12again

I haven’t used Apo recently but when I did not that long ago, I can remember tracker not updating but eventually received package after about 10 days. I prefer Versandapo.

Not what you're looking for?

You may also like...

Delivery difficulties

Please be carefull ordering from Versandapo. They give two delivery methods. I have usually had...
jaybirdxNHM profile image

Delivery arrived

Following up my post from last week The order that I placed with Mycare.de last week has just...
pitney profile image

Versandapo Delivery Problems

Hi Everyone, Just wanted to share my my experience after ordering B12 off Versandapo. I had given...
Catsgalour profile image

Versandapo lost delivery

I ordered a pack of 10 ampules of B12 in September and on 10th October contacted Versandapo to see...

Delivery time of B12 ampules.

I am in the UK and wondering how long I should allow from the time I order B12 hydroxocobalamin...
WIZARD6787 profile image

Moderation team

See all
Gambit62 profile image
Gambit62Administrator
Foggyme profile image
FoggymeAdministrator
taka profile image
takaAdministrator

Content on HealthUnlocked does not replace the relationship between you and doctors or other healthcare professionals nor the advice you receive from them.

Never delay seeking advice or dialling emergency services because of something that you have read on HealthUnlocked.