Wheres my delivery

[Popcorn12345]

Has anyone had trouble with Apohealth? My order status hadn't changed since I ordered it just says DHL electronically received request or something.

No idea what's going on??

[Star13]

Never had an issue with them they are an excellent company. When you get that notification from DHL it’s when Apo has notified DHL that they will be giving them a shipment so APO are obviously getting it ready for shipment. You need to be patient. When you get notifications from APO they will be in German but you can use Google translate app to deal with that.

[Popcorn12345 in reply to Star13]

I ordered it last Saturday and the status hasn't changed. Shouldn't it have been shipped by now? I was told 3 to 5 days or am I wrong?

[Star13 in reply to Popcorn12345]

I’d email them and ask. APO are very receptive. Don’t worry about sending it in English. I ordered something last Thursday and it arrived Wednesday. Obviously you have the weekend to account for but even so you should contact them.

[Popcorn12345]

Thank you. I have emailed but so far no response. Guess I will just hope for the best.

[Narwhal10]

Hi Popcorn,

I’m unsure whether Apo, DHL, HM Customs & Excise use Microsoft but there has been a major technical glitch with the software. This can have major implications for businesses but I am very sure that they are trying their very best to deal with it.

I would be extremely grateful if you may explain the difference between a run-time error and a real time error please.

Diolch yn fawr.

[Mozza127]

Just ordered mine came within 7 days .u should be able to track with ut order number

[Popcorn12345 in reply to Mozza127]

I have been tracking it but the tracker never updates. I think there might have been a mistake made somewhere. Hoping it will turn up

[Mozza127 in reply to Popcorn12345]

Have u emailed chemist

[Scipio99]

If you're lucky you might eventually get a cuddly toy! That's all I received for my £100 on the only occasion I used Apohealth. Avoid!

[Popcorn12345 in reply to Scipio99]

I will cry if that happens

[pitney]

I got a delivery 5 days after ordering about on the 7th but it came with Royal Mail not DHL

[Bellabab in reply to pitney]

DHL use Royal Mail for some small size deliveries in UK after they have shipped it for Germany.

[pitney in reply to Bellabab]

Thank you I didnt know that

[newlandvale]

My Apohealth order sat in customs (uk) for just over a week last time I ordered. I think I clicked on DHL link or went on their website with the order number - can't remember now.

[Popcorn12345]

I have had an update. Its still in Germany. Its been 7 days and its travelled 14km LMFAO!

[Bellabab in reply to Popcorn12345]

Likely delayed by IT problems World wide.

[Treesong2023]

can take 5/6 days?

[Popcorn12345 in reply to Treesong2023]

It's been a week

[Star13 in reply to Popcorn12345]

The fact it’s moving is a good sign.

[PaintLadie]

Something similar happened to me. It took weeks to get my package. I am in the USA and it got flagged by customs and was pulled and searched. When I received it it looked as if it had been opened and taped back up with their special yellow tape. I never was able to see notifications as to where it was until right before receiving it and it only showed it was leaving customs.

[B12again]

I haven’t used Apo recently but when I did not that long ago, I can remember tracker not updating but eventually received package after about 10 days. I prefer Versandapo.