That is appalling. The whole system has gone completely to pieces. Computerised records seem to have made life harder rather than having important information on the front of a card wallet for all to see.
I heartily agree about computerized records. I can’t count the number of times my info (scripts, lab orders) etc. “can’t be found in the computer” and I have to call my doctor AGAIN. I much prefer having a script on hand. (Or doctor’s orders). If the order for two weekly is found, perhaps ask for a written copy that you can take with you each time. They can’t argue with the actual order. (Well, I guess they can but I find documentation to be extremely helpful). So very sorry Nackapan. My heart hurts for you.
Have printed off neurologists reply aggreeing to continue with 2 weekly b12 injections.
Dated 28.02.22
Also have one from 2020 ftom a different neurologist
what a despicable excuse for a medical professional so sorry you’ve had this hassle again Nackapan.
I can’t take any more confrontation like this so I don’t even bother going now I’ve not had one shot from this new practice in 18 months and don’t intend to, if I can’t administer myself I’ll go to my private gp but thankfully doubt I’ll need to,I trust no one fully now.
Isn’t it a sad state of affairs when we are more afraid of our confrontational medical system than we are to self treat.
Have a look on your ICB (Integrated Care Board) or Health Board website at the values/mission statements which should say something about patient experience.
In the US, we get a survey after every visit. Do you get those?
I definitely am waiting for one from my most recent visit. I'm going to say how rude and non communicative he was. How he just went through the motions and seemed very disinterested. At least i feel like I have a way to voice my compliments and complaints. Also, Google reviews works. I like to leave Google reviews. Especially if they are good reviews. Not enough people take the time to compliment. Google sends updates on how many views your review got. So people read them. I would at least Google the doctor and then write a scathing review if they deserve it. The whole world sees it, not just NHS.
as a retired nurse who was thinking of returning to the profession I can honestly say I no longer wish to be part of something that is falling apart in front of our eyes. The absolute must for a nurse is the bedside manner, doctors not so much! This nurse failed you badly and I’m so sorry. I don’t attend my gp’s any more. When they refused my injections after a blood test I sent in BNF and NICE guidelines to the practice manager and they said they follow their own guidelines. You can’t argue with stupid!!! Glad you got your injection despite albeit it from a robot!
I too quit nursing, following the sudden death of my brother, 5 years ago. After working in oncology and then Community. The NHS back then no longer exists. It has been damaged irrecoverably since 2020. I knew this once and for all, when my best friend's Mum was admitted to Royal Berks Hospital, and following a scan, told she had stage 4 cancer of the oesophagus last March . No one present when she was told this devastating news, and not a single visitor permitted in her 8 weeks stay, but most seriously of all, a locked ward ! A locked ward ... To this day I cannot accept the inhumanity. It is for this reason, i chose to continue self injecting my b12, even though the GP reinstated them after 3 years and said it was an error they had been stopped. It is also for this reason, that i have only been to a GP surgery twice in 5 years. My instinct tells me my best chance for my own good health is in my own hands. And nothing would ever persuade me to work for the NHS again. It has no interest in seeing people recover, it is simply beholden to flow charts and big pharma now.
A friend of mine, a carer who looks after her husband, who is deaf and can hardly walk took him to an appointment. She obviously wanted to go in with him to listen what was being asked etc. She was refused and the door slammed in her face.
What has gone wrong.
Is it any wonder the NHS are loosing dedicated nurses and doctors , who leave because they can no longer take the strain of a system thats failing.
Exactly Sallyannl. Your example is the sort of incident that could make me cry. A hearing impaired patient denied a person to accompany them to a medical appointment. That can only indicate a tick box exercise as opposed to any real intent to assist the patient in their quest to get well. But technically , the patient has "been seen". Part of the difficulty is that for many people, The NHS is viewed as an institution that cannot be criticised. This is problematic because it means that poor practice continues and spirals, without any scrutiny. I think back to how many reviews into safety there had been by the time Connor Sparrowhawk drowned in the bath, and how that tragedy has unbelievably, triggered no meaningful change, just a rename of the NHS trust involved, and a few heads that rolled . We are now at tick box healthcare stage I fear.
Interesting information on Swiss Policy Research suggests that current increase in UK excess deaths may be as a result of the collpase of our healthcare system here in the UK? And that Government would be more than happy if we blamed it on anything but that.
oh man, 🤬 that's when i would have said excuse me but I'm their ears and I'm coming in. I won't stand for that kind of treatment anymore. This forum gave me that strength. 37 years of egotistical doctors who let me suffer for over 3 decades and poked fingers in my fat telling me I'm just fat. Never again will i be spoken to like that by a doctor or anyone. Pill pushing, rude, burned out, ego, money driven doctors.
It's so sad the good ones don't want to be in the field anymore due to the bad ones. I'm so sorry. Health has got to be the hardest profession to be in. I'm in awe of nurses and how they cover the docs asses everyday. Soothing patients that docs made cry and being made to feel less than them. Nurses put up with so much ego from docs. It's just wrong. I try to be nice no matter what because i know nurses have it the worst. This pandemic has really done a number on the health care industry. Hopefully, they revamp everything and start over because everything is very broken. It can't continue like this without collapsing.
so sorry Nackapan the offhand treatment we get at times is shameful ,I am still reeling from comments made to me by a member of the NHS a few weeks ago, even if they do not agree with what you do they could at least by polite, hope you have better treatment next time
I feel, as a recently retired health visitor, that the treatment you received is appalling. It is worthy of a written complaint to the practice manager. I wish you well x
Dear God in heaven, it’s all getting worse. I am so sorry to read how you were treated, it’s disgraceful. Who in their right mind would attend a doctors surgery for an injection they did not absolutely need. The NHS is on its knees, it can’t recruit and the staff we know are overworked. In saying this, none of this is the fault of the patients. I was brought up to believe that you treat people the way you would wish to be treated. God help that nurse when Karma bites her.
That's simply rude and unacceptable. How dare they treat people like that.
The medical world is burned out!! Im always worried when I see I have a new doc. I had nearly the same reaction from new oncologist last week. But this time I didn't let his attitude make me cry. This forum gave me the confidence to not take it to heart so much, because they are closed minded. I walked out calling him an narrow minded idiot in my head. He did not like that i self inject. Tried to tell me I'm taking too much b12. Pushed on my very painful stomach, hard and sudden, asked me why it was sore. I said 4 abdominal surgeries, atrophic gastritis, probably, SIBO..... He said nothing, them asked what all the injection spots were. I said b12, he said make sure you rotate areas. That was it. He maybe said 8 words in the 5 minute visit. Very closed minded. Usually i would have walked out wondering what i did to make him react that way. No more. Now i know he is just a burned out jerk.
sorry to hear this, and everybody else’s tales of woe.
This is happening too often for it to be down to us all being obnoxious or obstructive 😟
I’ve just escalated my complain as I haven’t even had acknowledgment of my complaint despite sending it 3 times in the last 3 weeks and additionally to the parent group that runs the surgery.
I’m not sure why I’m surprised though tbh as when I asked who the practice manager was and how I could get in touch with him directly they didn’t even know his name !!! Dave somebody apparently 😟
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Serum ferritin too high?
About German online Pharmacies. — If they follow pharmaceutical rules rules,they are not allowed to supply U.K. with B12 ampoules! 
Silent Reflux and B12 Deficiency- Any Link?
Bit of a success with frequency of B12 injections 
