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unable to order from mycare.de

Monbretia profile image
6 Replies

I have just had a very frustrating experience trying to order from mycare.de I registered and placed an order but when I tried to pay got a message we cannot deliver to this country.i have successfully ordered from bodfield apotheke but could only obtain 2ml ampoules & would prefer the 1ml Any suggestions ??

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Monbretia profile image
Monbretia
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6 Replies

Look under wedgewood s posts, she gives excellent information in obtaining B12.

Monbretia profile image
Monbretia in reply to

Thank you will do

wedgewood profile image
wedgewood

Just went on to mycare.de, looked on the to register page , and found that the U.K. is not on the drop-down list of countries that they deliver to.

N.B. If you enquire by mail or phone to find out if a German online pharmacy will send injectable B12 to any country ( eg U.K. Ireland )where it is a prescribe-able item they are obliged to tell you that that they are not allowed . This makes sense , as prescribe-able items are often dangerous . B12 is harmless , so they overlook this , unless you ask them ! So go ahead and order .

amazon.de is not bound by these rules .

Ordering Panpharma B12 depot from versandapo.de ( a very reputable and reliable German Online Pharmacy) , that is strictly controlled by the German Health Authorities, and it’s rules.

These ampoules come in packs of 10 , and are 1mg x 1ml

Courier costs ( DHL) €9.00 no matter how many you order.

Usually takes 4 working days .

The site is in German , so you may need to use Google Chrome or a translation app.

It is always advisable to register when you order for the first time . First of all, once registered , you will save time when ordering subsequently. Also versandapo.de run a points scheme if you are registered . You are given 200 points when you register and you are awarded 1point for every Euro you spend . 250 points represent €2.50 which you can use when you pay. Once registered , you can find out how many points you have accumulated by going into your account .

To register or log in , click on the little silhouette of a head and shoulders ( top right on my iPad ) and fill out the form . ITS VERY IMPORTANT TO FILL IN YOUR COUNTRY BEFORE YOU ADD THE REST OF YOUR ADDRESS . Click on the drop-down list of countries. The U.K. is written in German as “ VEREINIGTES KÖNIGREICH” ( United Kingdom)

Once you have done that , your U.K. postal code will be accepted by the computer . The computer needs to know your country before it will accept the rest of your address .

You will need to put in a password of course .

You can pay by PayPal or Bank transfer . Cards are not accepted by versandapo from U.K. customers.

Bank transfer is free if you do it with Online Banking , but costs £25.00 if you do it at your bank .

For future orders , you need to click on the silhouetted head and shoulders to log in . and give your email address and password.

You can use the pharmaceutical reference number( PZN) to order Panpharma B12 depot ( Hydroxocobalamin) 1mg x 1ml ampoules This is 16199653 . You get straight to the item . Panpharma do not sell the clinic packs of 100 ampoules . The ampoules usually have a use-by date of 2 years .

At the moment courier ( DHL) cost is €9.00 no matter how many packets you buy .

You can email them -kontakt@versandapo.de

Other B12 depot( hydroxocobalamin ampoules available are ———

Hevert b12 depot pack of 10 — 1mgx 2ml ref.no. 06078368

Same as above but clinic pack of 10 x 10 packets ref. no.06078380

Pascoe pack of 10 B12 depot 1.5 mg x 1ml Ref no. 07568672

Same as above. but clinic pack of 10 x 10 packets Ref no. 07568695

That’s it ! Very best wishes .

juvalis.de Is another German online pharmacy , also reliable . Only accept Bank transfer payments .

shop.apotal.de also sells panpharma Hevert and Pascoe to U.K. Accept cards , Paypal

and Bank transfer in payment .

German Amazon ( obtainable in English) — amazon.de They do not sell Panpharma Hydroxocobalamin B12 depot single use ampoules . But do supply Hevert and Pascoe B12 Hydroxocobalamin b12 depot ampoules . But you cannot use the pharmaceutical reference numbers to order them.

Monbretia profile image
Monbretia in reply towedgewood

Thanks so much for your advice fingers crossed will be successful !!!

Nackapan profile image
Nackapan in reply towedgewood

I recieved sn order ftom versandapo 1mg/ml reading out instructions wedgewood gave.Success

Gambit62 profile image
Gambit62Administrator

Monbretia, have edited this post for the predictive text problem and deleted your second post.If you go to the more button there is an option to edit the post if it happens again

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