I ordered hydroxy ampoules for the first time from Germany. I am in the US. I ordered on November 27. I have been tracking the shipment and the DHL notice has said the same thing for nearly 2 weeks. “In customs for clearance”. I ordered from Marienbrunnapotheke.de
Is this unusual? Do I just need to be more patient? Thanks.
Your fellow countrymen might be able to shed more light on this ( I’m in the. U.K. ) I think that there are two elements at work here —- 1). It’s always busier at this time of year -Christmas, which leads to delays . 2) I have no doubt that many customs and delivery staff are off work , unwell with Covid. But even taking all that into consideration , it does seem a long time . I do hope that the ampoules arrive soon . Best wishes
Have edited title of your post so it is more likely to catch the eye of those in the US
Great news!!! My B12 ampoules arrived today... I just panicked because the tracking information hadn't changed in 8 days. I got the b12 depot ampoules that I have seen here often I think the same as versandpro sells. I don't know if they are supposed to be refrigerated? So it took 24 days from ordering to delivery for other Americans looking to order from this company.
That’s great . A super Christmas present! No need to keep them in the fridge . They just need to be kept dark and under 25 Celsius ( 77 Fahrenheit) Have a very happy Christmas Ei Ca ! You are on your way to better health !
Merry Christmas to you as well, Wedgewood. I will be happy to share my experience with any US members. It took some finesse but I will know to order very early next time. I think the package was completely opened and the contents inspected. The label was so hard to read it is a Christmas miracle that it ever got here. Now to navigate these glass ampoules. I will do a search to find the right needles and a glass vial opener. I am admittedly nervous about learning to do this but I have paid attention to the relevant posts and I ordered extra ampoules for the learning curve. I appreciate the work you do. Bless you. Eileen
You don't necessarily need an opener. There is a small round dot on the top of the vial that needs to point at you to break it open.
Check out this video on YouTube, youtube.com/watch?v=3l9p4VX....
I'm sure there are many more, I haven't looked much, and this video is for a different product. But in any case, this guy demonstrates it pretty well. Except, I disinfect my hands and fingers before opening the vial.
2 ml syringes are suitable (Braun inject 2 ml Luer centric). As needles, I use Sterican needles 30 G 0,3x12 mm, they are very fine and short.
All the best!
I have also seen people, way in the past, use sapphire files, or today, diamond files, to score the neck of the ampule before breaking. I too use this technique on some batches of ampules I receive.
Good Luck.
I bought the snap it opener, after having 2 break in hand, don't regret it, expensive but I am no longer nervous opening them.
I am going to give it one try without an opener and promptly order an opener if I can't do it. The video makes it look pretty easy!
Would you be kind enough to share the link to the product you ordered? DM it to me if preferred. I'm also in the U.S. Thank you!
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