I have had a call form the divisional manager for neurosciences, a very nice lady who apologized to me and said she and her staff were all very upset what had happened to me.
I said thanks but that wasn't enough and i had put in a formal complaint. She said she wasn't surprised and i was right to do that.
She also said she would try as hard as she could in her position, to get me a date for my op, and will get back to me in the next few days.
oh well,l at least someone in the management realized it was possibly not a good" patient centered" decision as i did get her to admit the decision was number based only!
hope i hear soon