Healthcare at Home - new website

[roy_batty]

As some of you might know, I have received disgraceful treatment from HaH. Some of you have too. They have a new website that went live today, with some info. regarding complaints. Just thought I'd let you know. I don't think NRAS are aware of this yet. hahsupport.co.uk. It seems to offer little more than the stock logistical disruption apologies, but at least it's something.

[Hidden]

Hi roy_batty,

I don't think we have been made aware of the site yet so thanks for sharing it to the members here. I hope it proves helpful with getting your complaints across to HAH.

Kind regards,

Ruth Grosart

NRAS Digital Media Coordinator and HU Admin

[Hidden]

Did you ever receive your medication in the end?

[roy_batty in reply to Hidden]

Hello Georje. Believe it or not, I'm still awaiting half of my prescription. I've just brow-beaten HaH to deliver it next Tuesday, so that's only two weeks late. I contacted them early over this, and I would have been completely out of stock again if I hadn't. What a mess. Just submitted a lengthy complaint, and copied in my hospital. All the best

[Patientsfriend]

A new phone number has been added too.

0333 103 9499