I posted a phone number recently to inquire with the company about it. While I have no horse in this race, I was curious their response. So I called and they escalated it and phoned me back.
The rep stated with full confidence "there is no shortage in the USA." She would not offer any details upon my asking. I asked about UK, - not her department although this phone is supposed to support both US and UK.
So for USA members, if you are having trouble this employee of the guys making it thinks you're imagining it, and they need educating. The phone is (888) 814-7734.
I also confirmed the non-peg IFN Roferon is not an option, neither they nor Roche have any mention of it.