Hi, having read so much about people claiming on their critical illness policy. I decided to try too. My consultant has said that polycythemia is not a malignant cancer although she does agree it is a neoplasm. She said that she has spoken to senior haematology consultants who agree with her. My claim form says it only pays out if the cancer is malignant. Gutted. Anyone got any advice. My critical illness policy is with Aegon. Thanks!