Photograph Difficulties

[Beachcomber66]

Some of us have been having difficulty posting photographs this week. I know that IT have been working hard on the problem. I have been able to post photographs as usual today, so hopefully the problem has been resolved. Thanks IT 🙂

EDIT I now know that the issue doesn’t just affect iPhone and affects jpeg as well as HEIC and HEIF. I am sure that IT will continue to work on it; thanks for the responses. Defining the problem is often the hardest thing to do!

[Dexy5 10 Miles]

That will be good. Testing testing. No, not fixed yet. Is it just iPhone photos that are a problem, I wonder?

[Beachcomber66 Administrator Half Marathon in reply to Dexy5]

I have just managed to post two iPhone pictures. I think one issue may be (and I have mentioned this to IT) that the default photo setting on iPhone (whether just newer models or more generally I don’t know) is no longer JPEG. I see HEIC and HEIF on mine. It is possible to get your iPhone to default to JPEG ( I had to google it) but the rationale behind the iPhone change is using less storage space (all according to an article I read on the internet). Might be worth taking a look. Despite the above,I know nothing about these things!

[Dexy5 10 Miles in reply to Beachcomber66]

Mine’s an old 12 mini so not just newer phones. HEIF for me. Now I know why….

[Cmoi Marathon in reply to Beachcomber66]

It's not an iPhone issue, see my reply.

[Beachcomber66 Administrator Half Marathon in reply to Cmoi]

Yes; as you know, defining the problem is half the battle! Thanks

[cheekychipmunks Half Marathon]

I’ll test it too ….. iPhone 12 here.

Dog in snowy field.

[cheekychipmunks Half Marathon in reply to cheekychipmunks]

All good in Bristol. ✅

[Beachcomber66 Administrator Half Marathon in reply to cheekychipmunks]

So beautiful 🙂

[cheekychipmunks Half Marathon in reply to Beachcomber66]

She likes doing this too …..

Dog rolling in snowy field

[Beachcomber66 Administrator Half Marathon in reply to cheekychipmunks]

Molly too; having a built in double coat helps!

[Beachcomber66 Administrator Half Marathon in reply to cheekychipmunks]

Was this a JPEG or HEIC / HEIF Cheeky?

[cheekychipmunks Half Marathon in reply to Beachcomber66]

Whatever it was I’ve never changed the settings on my phone BC (I wouldn’t know how!) Here’s some info though ….. any good?

Photo of image information

[cheekychipmunks Half Marathon in reply to cheekychipmunks]

If you click on it you can see more. In fact it says HEIF which I’d never heard of before. 🤷‍♀️

[Beachcomber66 Administrator Half Marathon in reply to cheekychipmunks]

Yes it does; but it loaded for you. I have just been looking on the internet and people used to have problems loading to some websites with HEIC..presumably that extended to HEIF too….no idea really. Nobody should mess with their phone settings on my say so! I will have a look at switching to JPEG if I have another problem.

[cheekychipmunks Half Marathon in reply to Beachcomber66]

I’m not sure I’d know what to do 😅

[Dexy5 10 Miles in reply to cheekychipmunks]

Yes mine is HEIF too. I didn’t know they had changed from JPEG. Testing again…. No it says it’s got to be JPEG

[cheekychipmunks Half Marathon in reply to Dexy5]

So weird. I don’t get a message, and it loads fine. What model iPhone do you have Dexy5 ?

[Dexy5 10 Miles in reply to cheekychipmunks]

iPhone 12 mini

[cheekychipmunks Half Marathon in reply to Dexy5]

So similar to mine. Although mine’s the standard size, not a mini. Strange.

[Beachcomber66 Administrator Half Marathon]

if I click on a photo and go to share, I get an options box. If I click on that, on option is “most compatible”…then I get a choice of size and I think the outcome is a JPEG…..but ask someone who knows what they are doing 🙂

[Jell6]

Working here! Wish the weather was still like this. I am being sensible and not running until it thaws!

.

[Beachcomber66 Administrator Half Marathon in reply to Jell6]

Hi Jell6, good to hear from you 🙂. They are very fine pics thanks and a reminder of warmer times! I sneaked a look at your last post; did you ever come to terms with intervals and tempo runs? I didn’t really like them until NRC plans made things really easy. I love them now….maybe I am a bit weird….🙂

[Jell6 in reply to Beachcomber66]

I tried a few times, I think I'll give it another go when the thaw comes. I was better with the faster intervals and on reflection I think they did make a difference. I didn't really do well with the much slower stuff, sometimes I felt like I was barely above walking. Time to dig out Coach Bennett!

[Beachcomber66 Administrator Half Marathon in reply to Jell6]

On the NRC intervals I developed an understanding of my mile pace,5k pace and 10k pace pretty quickly and those paces picked up week on week. Having first class athletes coaching and an app which shows the time and pace of each individual interval , so it is easy to compare week on week, got me back to sub 30 minute 5k pace…which I didn’t expect to see again!🙂

[Cmoi Marathon]

Nope, still not working here. 1.77mb PicCollage image (single image, not a collage) ending in .jpg, 1800x1800px. Same Android phone since July 2023. Same error message as in past weeks "There was a problem uploading your image. Make sure your image ends with.jpg, .jpeg or .png."

[Beachcomber66 Administrator Half Marathon in reply to Cmoi]

That is helpful Cmoi,thanks.

[Beachcomber66 Administrator Half Marathon in reply to Cmoi]

I have shared that with IT ; thanks. They wanted to see the wording of error messages , but my photographs have been loading ok since, even though they are HEIF! As our daughter would have said, “a bit random”.

[Cmoi Marathon in reply to Beachcomber66]

As our daughter would have said, “a bit random”. 🥰

I'm guessing there might be a coding or image size issue, but it's a decade since I was involved in website SEO and I'm not a techie, never have been, never will be.

[SueAppleRun 10 Miles]

Seems to be working for me not sure what type of pics I have but my phone is a Motorola

Sun

[Beachcomber66 Administrator Half Marathon in reply to SueAppleRun]

Thanks Sue; lovely pic too. How are you doing? Looking forward to Spring like me?

[SueAppleRun 10 Miles in reply to Beachcomber66]

Always looking forward to spring, bit of warm weather without wind or rain. Today it's beautiful but oh so cold. I can't expect a good pace if I insist on going onto the beach and stopping to take photos but I'm just happy I can walk and run a bit.How's things with you?

Beach

[Beachcomber66 Administrator Half Marathon]

That looks beautiful Sue. Running requires a steady build up, as you know. With this weather, ambition can lead to set backs and we have enough of those. Enjoy the sunshine 👍

[SueAppleRun 10 Miles in reply to Beachcomber66]

I've walked the last 2 days and today the sun felt warm on my back, but the paths are icy and we skidded once or twice, I can run but not on ice 😁

[Beachcomber66 Administrator Half Marathon in reply to SueAppleRun]

Things will start warming up tomorrow 🙂.

[SueAppleRun 10 Miles in reply to Beachcomber66]

Yes, and as long as the ice melts I'll be out there

[Mummycav]

still having problems so hopefully they’re still working on it