Not an expert but have been very persistent over the past 7 months since setting up an Apple Xr iPhone and Series 4 Apple Watch.
I enjoy being part of the C25k’ers Strava club hence my persistence.
I have had two major compatibility issues in retaining access to Strava.I am just on the free membership basis.Have full Apple support and they have certainly resolved my Apple issues.
On the other hand resolving/communicating anything with Strava I find is not possible.I have to operate with two email addresses,my correct one and an erroneous one that I cannot even delete within their system.
Another real annoyance is the segment crowns.I have recorded 50 secs twice,49 seconds versus the current best crown holder on 53 seconds.I still remain the 2nd best all comers on 54 seconds.
Also very annoyingly on one occasion I clocked 42 seconds which did not upload or record on the segment.
So plenty frustration with this outfit.If it was not for the C25ker’s I would have walked long since.
Not sure how to get a resolution to some fairly basic stuff.
🏃♀️🏃♂️⭐️⭐️👏👏💥
Written by
Tbae
Metric Marathon
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You’ve probably checked already, but on those segments where you’re after the crown, can everyone on Strava see them? If not, Strava won’t update the leaderboard.
Thanks Dave.Yes I have rechecked that and I have gone through my privacy and made sure it’s set at everyone.I understand that is a default setting under certain circumstances.Also the segments are initiated by local runners and not Strava. Your right Dave that’s what’s happening.Not even updating my stats.Gave me a new record yesterday of 50secs and I have an already 49secs recorded in August.Worse still did not upload a 42 seconds.
Techie gremlins.I am trying to delete a mis spelt email address/account which their system does not facilitate to action/ correct.🤔and they do not respond to help emails.Way above my pay grade, just want to trot.
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