Strava Frustration ( C25k’ers Strava ... - Fun Beyond 10K & ...

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Strava Frustration ( C25k’ers Strava Group)🤔

Tbae profile image
TbaeMetric Marathon
10 Replies

Not an expert but have been very persistent over the past 7 months since setting up an Apple Xr iPhone and Series 4 Apple Watch.

I enjoy being part of the C25k’ers Strava club hence my persistence.

I have had two major compatibility issues in retaining access to Strava.I am just on the free membership basis.Have full Apple support and they have certainly resolved my Apple issues.

On the other hand resolving/communicating anything with Strava I find is not possible.I have to operate with two email addresses,my correct one and an erroneous one that I cannot even delete within their system.

Another real annoyance is the segment crowns.I have recorded 50 secs twice,49 seconds versus the current best crown holder on 53 seconds.I still remain the 2nd best all comers on 54 seconds.

Also very annoyingly on one occasion I clocked 42 seconds which did not upload or record on the segment.

So plenty frustration with this outfit.If it was not for the C25ker’s I would have walked long since.

Not sure how to get a resolution to some fairly basic stuff.

🏃‍♀️🏃‍♂️⭐️⭐️👏👏💥

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Tbae profile image
Tbae
Metric Marathon
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10 Replies
Oldfloss profile image
OldflossAdministrator

Well..it often takes technology to really mess things up!

And..we know you're a running hero..Strava or no Strava...😉

Sorry I cannot help..xx

Tbae profile image
TbaeMetric Marathon

Aww Floss that’s kind of you.

Sorry for venting my frustration.

When I meet up with you at Penrhyn for our 5k that will be the day I will go from hero to zero.🤔🤣.You are so amazing with your sub 30 min.

Need that crown thing so as you will believe that I have not been slacking and really have been doing my homework .🤔🤣

I know it will be enjoyable and that is key but I would also love to be able to record a PB that day also which is a lot off your mark.

How about two PB’s that day, now that would be something to celebrate.

🏃‍♀️⭐️👏👏❤️

Katnap profile image
KatnapMarathon

Try re-sending the data when there's a Strava app update. Do Web searches find users suffering the same problem?

Tbae profile image
TbaeMetric Marathon in reply toKatnap

Thanks Katnap.⭐️👏👏💥

roseabi profile image
roseabiUltramarathon

Contact Strava xxx

Tbae profile image
TbaeMetric Marathon in reply toroseabi

I have sent so many emails.No response.But I will try and muster up the enthusiasm to chase them down.Its easier just to run.🏃‍♀️⭐️👏👏❤️🤣

MadDave profile image
MadDave

You’ve probably checked already, but on those segments where you’re after the crown, can everyone on Strava see them? If not, Strava won’t update the leaderboard.

Tbae profile image
TbaeMetric Marathon in reply toMadDave

Thanks Dave.Yes I have rechecked that and I have gone through my privacy and made sure it’s set at everyone.I understand that is a default setting under certain circumstances.Also the segments are initiated by local runners and not Strava. Your right Dave that’s what’s happening.Not even updating my stats.Gave me a new record yesterday of 50secs and I have an already 49secs recorded in August.Worse still did not upload a 42 seconds.

Techie gremlins.I am trying to delete a mis spelt email address/account which their system does not facilitate to action/ correct.🤔and they do not respond to help emails.Way above my pay grade, just want to trot.

As a Scot what do I expect for free.🙈🤣

No such thing as a free lunch.🙈🤣

🏃‍♂️⭐️👏👏🤣🙈

ju-ju- profile image
ju-ju-Marathon

How annoying!!

Tbae profile image
TbaeMetric Marathon

🏃‍♀️👏👏❤️🙈🤣

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