I am incapable of this. Yesterday, I rang my rheumy nurse to request she sends me the results from my latest bloods and MRIs. I explained that my GP could not access them online, so she - or I - would need a paper copy. So far, so good. But then she said, "Oh, but I don't think you would want to see them. They are very complicated. Your rheumy will explain them at your next appointment."
Now at this point, I should be telling myself, "Don't get annoyed. Just acknowledge her point, and repeat your request". I got annoyed. I said , with a distinct edge in my voice, "I think I can be trusted with that information". She got annoyed and said, "Are you a doctor then?" At this point, I should have told myself, "Calm down. Acknowledge her concern and reassure her that you understand, then repeat your request". instead, I said, "I have a legal right to see my medical notes. It's not your decision to make". And immediately knew I'd blown it. "Dr X knows best," she responded icily. "He'll explain the options when you see him next"
I am going to hang this cartoon above the phone.
PS Yes, she really did say, "Doctor knows best"!