Trying to get hold of the DVLA is a nightmare - Headway

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Trying to get hold of the DVLA is a nightmare

bexx87 profile image
4 Replies

*trys to get hold of dvla to inform them of medication change via email* *gets bounce back telling me to call them* *calls them**gets a answer machine telling me they cant answer the phone so call back on monday* .. if i remember

and I told my manager before he went on leave I have been advised to take a week of sick when I get given an appointment to see my gp to let my body get use to the new medication, manager says thats fine just tell the senior staff member, tells the senior staff member, I will need tomorrow (today) off to see my gp and he will sign me off sick, senior staff member: you have tomorrow off but unless otherwise stated I will expect you in next week (despite my manager telling him I will need a week off), goes to gp, gets sick note, tells senior staff member, I need next week off as per sick note, senior staff member tells me thats fine but to wait until I get back after the bank holiday and my manager is back after the bank holiday and to give him my sick note after Ive had the time off ...... so basically the senior staff member doesnt want my sick note even though he is in charge while my manager is off...

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bexx87 profile image
bexx87
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4 Replies
CH56Twin profile image
CH56Twin

Hello Bex

I don't know if the following helps. My daughter called round to help me with a claim to the DSS(job centre stuff) and as the phone line is a freephone number she let it ring for 55 mins before someone answered. She is unemployed currently and told me this is the only way to get in touch with govt offices. Whilst waiting we also got messages to say to call back the next working day but my daughter advised me to ignore the messages and to just hold on until someone answered. I put the phone on loudspeaker and was able to do some light kitchen chores whilst waiting. Not sure if this applies to your situation. Clare

bexx87 profile image
bexx87 in reply toCH56Twin

Thanks I will try on Monday as I won't be at work but if I get the same message I will keep ringing I'd I can't get thought I will send them a letter via post or go over to Swansea (if it's still here as I have heard rumors that the DVLA office moved from Cardiff to up north)

Padmeister profile image
Padmeister

Are you using

eftd@dvla.gsi.gov.uk or just the contact email address the electronic fitness to drive as they have exact reasons why your medical condition will require a driving assessment or something else.

Mikey48 profile image
Mikey48

If you look on the DVLA website there's a form (FEP9?) you can complete and then they will contact you with what your further actions need to be. Usually forms for your consultant to complete to accompany any relicensing application.

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