Still receiving no posts. : I'm still having trouble... - Headway

Headway

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Still receiving no posts.

Davebe profile image
8 Replies

I'm still having trouble with Emails, not having any for the last week. Please help me get back onto the site. I haven't unsubscribed as far as I know. Dave

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Davebe profile image
Davebe
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8 Replies
StrawberryCream profile image
StrawberryCream

Have you checked your settings? If you click on your image icon at the top of the page next to the 'search headway' box you will get a list appear. If you click on 'settings' it will take you to a page where you set whether you want to receive email notifications etc.

If that isn't the problem is your computer thinking they are scam messages and putting them in a separate 'box' and not your 'inbox'?

cat3 profile image
cat3

Are you able to log in to the forum Dave ?

It does sound like a settings issue as Caroline suggests, but if all else fails maybe a system restore would solve the problem.

Come back if you're still stuck.................x

Daveeba profile image
Daveeba in reply tocat3

Morning Cat, I've tried all sorts of things but can't even get in touch with Admin. They seem to be using the wrong Email address. I'll keep plodding on till I get things right. Thankyou, Dave

headwayuk profile image
headwayukPartnerHeadway

Hi Davebe,

Sorry to hear of the problems with the emails.

You can get in touch with HealthUnlocked directly at: support.healthunlocked.com/...

Hopefully they'll be able to support you in getting things back to normal. Do let us know how it goes.

Best wishes,

Andrew

cat3 profile image
cat3

Good to see you've now got a link Dave. Fingers crossed 😱 ✖

Daveeba profile image
Daveeba in reply tocat3

Thanks Cat. I've just sent it again and I've also had some posts today on Gmail whereas I used to get Healthunlocked on Email. See what tomorrow brings. Dave

cat3 profile image
cat3 in reply toDaveeba

Yes Dave, I use Gmail which gives me the beginning of any HU posts and access to the forum. Do you have two Email accounts ? x

Daveeba profile image
Daveeba

I have more than 1 because I've forgotten them in the past. I don't email as such. Thankyou for your help. Dave

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