When they log on does it take a while for the front page to load?

[bexx87]

When they log on does it take a while for the front page to load?

[headwayuk Partner Headway]

Hi bexx,

We're having that problem too - I'll report it to HealthUnlocked so they can investigate. Thanks for letting us know.

Best wishes,

Andrew

[bexx87 in reply to headwayuk]

cool I just thought it might be a latency issue or something

[cat3]

Yes, me too Bexx. Looks like Andrew's onto it ! x

[headwayuk Partner Headway]

Just to update you, they've passed this on to their technical team so hopefully we'll have it fixed very soon!

It's always really helpful to get these reports, sometimes it takes us a while to work out if it's a problem with our computers or something more widespread.

Thanks again,

Andrew

[bexx87]

You welcome

[bexx87]

its happening again .... I didn't want to duplicate the post

[RogerCMerriman]

I'm presuming its some sort of glitch in the database, possibly if the site is busy? it times out? has happened a few times, refresh thus far has worked.

[bexx87 in reply to RogerCMerriman]

It starting happening then andrew said they were looking into t then it fixed d but now it's starting happening again and I kept myself signed in but now it's taking longer

[RogerCMerriman in reply to bexx87]

Never stopped here, it doesn’t happen that often, seems to show on both iPad and laptop.

As it’s a 3rd party Headway and others are using to run these forums I don’t get the impression they have a huge technical team, Heathunlocked that is.