Done it again part 3: Had to take something back to... - Headway

Headway

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Done it again part 3

9 Replies

Had to take something back to Tesco

Just could get the words right to explain the problem explained i had a head injury the staff were sooooooooooooo

helpful and soon sent me on my way with a replacement

Well done Tesco Chesterfield

9 Replies
Danslatete profile image
Danslatete

Good job! I really appreciate great customer care.

So yeah, a big well done to Tesco Chesterfield.

Molly15 profile image
Molly15

Great to hear they were so helpful, if only everyone was the same!

Kirk5w7 profile image
Kirk5w7

Well done to you too, I hate confrontation of any sort now, so I would have found that so difficult x

bexx87 profile image
bexx87

I hate confrontation (I think it has a lot to do with my mum and uncle arguing all the time when I had a tbi and my mum constantly over powering me ) but now I can do it but theres only the panic at the back of my mind that they are going to laugh or something but I tell and force myself to do it and see what happens

I think what helps is that I accept (at last ) that I have a diagnosed condition and that it is easier to say I have a problem

Whereas before I just thought I had stupid sessions where I had no control of my actions for a brief moment

I believe that 50 yes ago their was very little treatment for a TBI except mental hospital s and now its all changed for the better

Mikesghost profile image
Mikesghost

I can confirm that TESCO's customer service is just as good in the north of Scotland, no quibble money back or a replacement!!

That's so nice well done Tesco's and well done you for taking things back and explaining what happened. Good story

SAMBS profile image
SAMBS

well done dillm2 & Teco Chesterfield¬

Negeen profile image
Negeen

Yaaay what a win!

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