Missing test results?

[CookieMunch22]

Hi, Hope everyone is doing ok.

I have had a test result go missing at a hospital, same with my referral. As far as I'm aware the gp has emailed the hospital about this, however, it has been going on for some time now. I am eager to have the test result back because without it I am not able to be investigated further. I did ring the hospital itself and they say they do not have it, and the gp have said the same.

Has anyone had any issues with missing test results before? (if so any advice).

[Dinkie]

contact PALS at the hospital. Ask them to investigate as it’s just not good enough is it.

[Dinkie]

Sorry should have said PALS is the Patient Advice and Liaison Service

[CookieMunch22 in reply to Dinkie]

Thank you, will have a look!!

[Melissa1968]

Hi

Yes I have it’s very frustrating, I had to go to a different hospital for a heart scan, l and I had to wear a heart monitor for 3 days, I was supposed to get an appointment within 3 months, took 7 months for the appointment, I went the heart scan was there but the results of the heart monitor were not , it was a different consultant who I saw that didn’t have a clue why I was there until I asked have you even read the reports on me to which he hadn’t, no one knows where the results are, it’s maddening and scary as they told me I had heart problems aswell as leaky valves which he couldn’t explain, it’s so annoying, I hope you get sorted as soon as possible x

[CookieMunch22 in reply to Melissa1968]

Thats so frustrating!, Yes, some how managed to get them found. Thank you.

[Iamthemedicalmystery]

I have complained to PALS previously for missing test results. They investigated and I received an apology email. I had to do the test again unfortunately

[Fibroguy66]

My health file was destroyed in 2016 by mistake 😕 by the NHS Happened when they switched from paper documents to digital files

[CookieMunch22 in reply to Fibroguy66]

Omg thats awful!! Did u ever manage to sort it out?

[Fibroguy66 in reply to CookieMunch22]

HiNo gone forever sadly 😞 so no trace.

B.oody NHS i.t. specialist really had a field day.

Have proof to prove this mistake.

[CookieMunch22 in reply to Fibroguy66]

That's absolutely horrendous

[Yassytina FMA UK Volunteer]

Good advice from Dinkie, I hope you get somewhere with this very soon ,take care x

[CookieMunch22]

Thank you for all your replies, have just managed to get it all sorted out. Thank you again!!!

[Prayeristhekey]

Had 2 tests done, a year December, to date no results