Pasting text into message: I am unable to paste... - CLL Support

CLL Support

23,683 members40,433 posts

Pasting text into message

RobertCLL profile image
6 Replies

I am unable to paste unformatted text into the body of a message. Any thoughts as to why this might be?

I have written the message in another client and just want to paste into the message. The system reports that there is no body!

Written by
RobertCLL profile image
RobertCLL
To view profiles and participate in discussions please or .
6 Replies
cujoe profile image
cujoe

Robert - Admin can maybe shed more light on your problem than I can, but having lost occasional replies and more than I like to remember long PMs, I now always use a word processor/text editor for any long posts/replies/PMs. I do sometimes see some weird paragraph spacing with the copies into HU, but have never come across what you describe. The only 2 things I can think of that might cause a problem like you describe would be in the method you are using for the copy function or some fundamental document-to-HU incompatibility.

Good Luck finding a solution and Stay Well While you seek it.

Ciao - Cap'tn K9

RobertCLL profile image
RobertCLL in reply tocujoe

So pasting in unformatted text from an email client gives you the following

test
AussieNeil profile image
AussieNeilPartnerAdministrator

You haven't given me much to go on. It would help if you said what the application and operating system was. What happens if you paste the unformatted text into an application that only accepts unformatted text, such as Microsoft Notepad for Windows, then copy and paste that into the body of the post on HU?

I've never heard of the proroblem you describe, sorry.

Neil

RobertCLL profile image
RobertCLL in reply toAussieNeil

Coping the text from the email client (outlook mac) into notes and then into HL, solves the problem.

AussieNeil profile image
AussieNeilPartnerAdministrator in reply toRobertCLL

Good to know my suggestion worked. What is happening, is that your Mac app is presenting your unformatted text to the HU client as an image object, not text. Hence HU reports that "The body cannot be empty" that is there is no text identified, just an image of the text. Using an app that only works with text or doesn't serve it up as an image fixes the problem. Use Notes to write your posts, then paste them into the HU post.

Neil

RobertCLL profile image
RobertCLL

Neil

Please see above your message

Not what you're looking for?

You may also like...

Text message for UK patients

Reading today that those of us who are vulnerable to covid 19 will be getting a text message as to...
nanasu profile image

Further text from NHS re Coronavirus.

Hi everyone. Hope this lovely weather is adding a ray of sunshine🌞 to your day but still...
mbear profile image

A New Year message from CLL Support.

We would like to use the occasion of this day, the first of a new year — a time for reflection — to...
pkguk2 profile image
Partner

Text from gov.uk confusion

I received this text from Gov.uk which seems to suggest I am vulnerable. I haven’t received the...
Miggins60 profile image

Good News - Novag-111 trial success!

Hello folks - just to let you know I've completed the treatment phase of the trial and - alleluia -...

Moderation team

See all
Newdawn profile image
NewdawnAdministrator
AussieNeil profile image
AussieNeilAdministrator
Jm954 profile image
Jm954Administrator

Content on HealthUnlocked does not replace the relationship between you and doctors or other healthcare professionals nor the advice you receive from them.

Never delay seeking advice or dialling emergency services because of something that you have read on HealthUnlocked.