Daily Digest: These are my settings. I can’t... - Bridge to 10K

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Daily Digest

HeavyFoot profile image
HeavyFootGraduate10
9 Replies

These are my settings. I can’t see anything that blocks a daily digest but I haven’t had one for months.

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HeavyFoot profile image
HeavyFoot
Graduate10
To view profiles and participate in discussions please or .
9 Replies
AlMorr profile image
AlMorrAmbassadorGraduate10

Contact Healthunlocked Helpline and tell them that you are not getting any Daily Digest emails.

HeavyFoot profile image
HeavyFootGraduate10 in reply toAlMorr

Thank you Al.

linda9389 profile image
linda9389Graduate10

A long while ago numerous accounts were inadvertently 'blocked by the HU system - I think it was after a third party cimpany suffered an outage (Google perhaps). I contacted HU support and they quickly 'unblocked ' my account. Whatever the issue, I am sure they will resolve it for you. If not, do let us know.

roseabi profile image
roseabi

Your email settings looks quite different to mine - are you using the old iOS app?

HeavyFoot profile image
HeavyFootGraduate10 in reply toroseabi

I’ll check. Usually my apps and iOS versions are up to date.

roseabi profile image
roseabi in reply toHeavyFoot

The app has been discontinued, so if you are using the app it would be worth logging in to the website instead and checking the settings there

Yesletsgo profile image
YesletsgoAdministratorGraduate10

I've got the same issue and I'm not on Apple so maybe the system just doesn't like us 😂

roseabi profile image
roseabi in reply toYesletsgo

Have you contacted HU support?

Yesletsgo profile image
YesletsgoAdministratorGraduate10 in reply toroseabi

I have now :)

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