HealthUnlocked iOS app is no longer available - Bridge to 10K

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HealthUnlocked iOS app is no longer available

roseabi profile image
7 Replies

Hi everyone!

We have noticed that some of you may not have received information about the demise of the HU app, so I am reproducing the message from HU staff below.

I hope that those of you affected by this will give the browser version a try and stick with us! There are instructions in HU's message about how to add a shortcut to the website to your mobile device's home screen 😊😊😊

Lots of love,

The Admin Team xx

--

Just in case people were not aware, the HU app is no longer available:

I am reaching out to you as we wanted to let you know that from Friday September 24th, the app will no longer be available. Instead, we will focus solely on an enhanced web experience.

As it stands, the app has been falling back compared to the website, with many missing and underperforming features (e.g. bugs).

We want all our members to have the FULL HealthUnlocked experience! Below you will find some tips for this transition that you can share with your community:

Tips for this transition

For quick access, save our website on your iPhone home screen (it will look like an app icon): support.healthunlocked.com/...

To avoid having to login in every visit, make sure your browser settings allow for login information to be saved:

support.healthunlocked.com/...

To replace the push notifications from the iOS app, please review your email notification preferences: support.healthunlocked.com/...

What will you gain?

•More features

As our app has many missing features, you will have access to more advanced features.

•Quicker access to new features

By focusing on an enhanced web experience, we will be able to deliver improvements to the site more rapidly.

•Better mobile experience

Our website is more mobile-friendly allowing our members more flexibility in how they perform tasks and navigate.

•Broader accessibility

It is instantly accessible via a browser across a range of devices and browsers.

Will HealthUnlocked never have an app again?

It does not mean we will never again have a native app (iOS or Android). That continues to be a possibility for the future.

If you have any further questions or need more help with the transition to the website, please do get back to me.

Thank you for being a valued part of the HealthUnlocked platform.

All the best,

Saskia Church

Communities Partnerships Manager

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roseabi profile image
roseabi
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7 Replies
nowster profile image
nowsterGraduate10

"the app has been falling back compared to the website"

I think they may have meant "falling behind". 🤓

Dexy5 profile image
Dexy5Graduate10

Thank you roseabi. Once I realised that the website performed better than the app I switched over. Tagging people, attaching photos and seeing achievement badges has been so much easier.

roseabi profile image
roseabi in reply to Dexy5

Thanks Dexy! xxx

Reggit profile image
ReggitGraduate10

I’ve found the app won’t let me post (usually) so I’ve been slowly migrating to the website. Now I’ve found out my 10k badge has fallen off 😂. Not worried though.

roseabi profile image
roseabi in reply to Reggit

Badges do sometimes disappear randomly! I have reinstated yours xxx

Reggit profile image
ReggitGraduate10 in reply to roseabi

Ooh, thank you 😊

Dexy5 profile image
Dexy5Graduate10 in reply to Reggit

Very shiny Reggit.

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