Holiday insurance: Absolutely fed up... - British Heart Fou...

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Holiday insurance

LaceyLady profile image
53 Replies

Absolutely fed up. We have a holiday booked to Grenada and can’t get insurance from AXA or STAYSURE 🤯 I’ve had a successful ablation end of February been signed off by consultants, very well controlled T2 diabetes 1 pill and diet and can’t get insurance for a couple of ruddy weeks 🤯

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LaceyLady profile image
LaceyLady
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53 Replies
Mollydex profile image
Mollydex

I feel your pain. I got insurance with Allclear in the end , it was expensive and did not include cancellation, I think it also excluded Spain.

LaceyLady profile image
LaceyLady in reply toMollydex

Husbands got Allclear but expensive as it include cancellation. He’s waiting for Saga to come back but they want a declaration I’m for to fly from Abdominal consultant, I’m having to have MRI to check hernia op and possible 2nd one 🤯

Mollydex profile image
Mollydex in reply toLaceyLady

It is difficult.I hope you get sorted.

Lezzers profile image
Lezzers in reply toLaceyLady

Just for clarification, are you having the MRI to check you're fit to fly after having had a hernia op? If so, how long ago did you have the op? And what do you mean by 'possible 2nd one'? Do you mean you may need a 2nd op?

LaceyLady profile image
LaceyLady in reply toLezzers

I’ve had 2 hernias on right side 30 years apart. I might have on on the left side. I get lower back and hip problems but I keep getting sharp jabs in either groin 🤯

Last op was 12/21 and the surgeon might have put mesh in against my wishes. Mesh has a history of causing problems.

So went to private consultant as I need answers to the problems and he’s sending me for MRI to see what wrong.

Insurers don’t like anything, as far as my knowledge is this is not a problem 🤷🏼‍♀️ but they’ll use anything. My husbands well placed to argue as he worked for the regulator but he said they can get away with this 🤯

Lezzers profile image
Lezzers in reply toLaceyLady

While you're waiting for the MRI/results etc, as you've already found out, it's very unlikely you'll get anyone to insure you. The best you can hope for is an insurer who'll exclude your existing medical condition, but as that condition hasn't been diagnosed yet I would think its impossible to exclude it. Medical costs in Grenada will be exorbitant, insurance is like any other business, they want to make a profit and they have a duty to their shareholders to mitigate any potential losses that'll affect that profit, hence they're selective in the risks they take on, which doesn't help you unfortunately.

LaceyLady profile image
LaceyLady in reply toLezzers

Husband has got me insurance for the holiday with Allclear 👍🏻 Currently insured with Saga who want reassurance from the consultant. I l ready had the hernias repaired, last one in 12/21 theoretically it is fine.

Lezzers profile image
Lezzers in reply toLaceyLady

Unfortunately, you feeling you're fit to fly won't be considered a medical opinion. But If your husband has managed to get you insurance and they're aware and ok about the MRI, the hip/back problem and the sharp jabs in the groin then that's really great news.

I thought they stopped using mesh for hernia repaire some years ago, doesn't it say on your medical notes what method they used?

LaceyLady profile image
LaceyLady in reply toLezzers

Ahhh, yes, MESH!! No consent another story, this is also why I want the MRI to check. Yes they had but surgeons still under the illusion it’s ok for hernias which I find it’s not, another ‘saga’

Lezzers profile image
Lezzers in reply toLaceyLady

Oh right, in one of your previous comments you'd said 'might' have used mesh. You will struggle to get insurance as you've found out. It depends on how much you want the holiday & you're running out of time but personally if you've already got an offer of full cover I'd take it. Good luck with your MRI & holiday.

LaceyLady profile image
LaceyLady in reply toLezzers

I’m fit to fly as I feel. First hernia op 30+ years ago, last one 12/21 both on right. I might need an op in the left groin and they’ll look at whole picture, he said it may be hip issue, I get jabbing in the groin areas, could just be tendons 🤷🏼‍♀️

Larneybuds profile image
Larneybuds in reply toLaceyLady

If you are having any investigations done or waiting for treatment or diagnosis you sometimes can't get insured. It's all a bit of a lottery. Try Avanti. Good luck x

LaceyLady profile image
LaceyLady in reply toLarneybuds

See above

Maxwall47 profile image
Maxwall47 in reply toLaceyLady

It's a bit late now but I would have thought you got intouch with the insurance before you book the holiday

LaceyLady profile image
LaceyLady in reply toMaxwall47

We’ve put a deposit on it ages and ages ago long before seeing consultant. I see an osteopath for realignment but recently found out that when I’d had the Op it was a possibility looking at notes that the procedure had not been done as expected and I’m getting stabbing pains needing an independent 2nd opinion 🤷🏼‍♀️ holiday fee has to be settled by end of the week, we already have holiday cover for year but Grenada is not included. 🤷🏼‍♀️

Maxwall47 profile image
Maxwall47 in reply toLaceyLady

I'm sorry to hear of your troubles I hope you have a lovely holiday I used to go st Vincent I have friends who have property in Grenada

LaceyLady profile image
LaceyLady in reply toMaxwall47

Lovely, do you get to visit them? We have a favoured hotel resort The Calabash, always gets top reviews and awards.

Paperlover profile image
Paperlover

Try a broker like Paying Too Much. I’ve had heart surgery and ablation and got a worldwide annual policy for a very reasonable price

LaceyLady profile image
LaceyLady in reply toPaperlover

Possibly could, husbands well versed in that Miranda’s he worked as a regulator.

BlueDouble007 profile image
BlueDouble007

Try the British Insurance Brokers Association. They have a list of insurance brokers who may be able to assist.

DVAND profile image
DVAND in reply toBlueDouble007

Great service, they helped me find a suitable insurance broker.

devonian186 profile image
devonian186

I use justtravelcover.com. You will get a number of quotes by inputting your details online. Generally, if you then leave it a day or two they will offer up to a 10% discount.

Bear910 profile image
Bear910

I used medical travel compared dot co dot uk as recommended by Martin Lewis and then went with Ageas after my usual annual policy refused to insure me.

PJ05 profile image
PJ05

I used Insure and go - I have AF which is asymptomatic, a back problem, T2 Diabetes and a fatty liver. It was not cheap!. On a side note arrived in Grenada yesterday it is lovely!

LaceyLady profile image
LaceyLady in reply toPJ05

Great, we go in February and have to pay by end of the week! So hubs does not want to lose thousands.

Pumacat profile image
Pumacat

try paying too much.com, Find these are the cheapest always, for my hubby, who has heart failure, diabetes, and cancer!

kkatz profile image
kkatz

I am surprised you cannot get cover.Are you still awaiting a procedure or diagnosis?

I had annual insurance with Stay sure for years.AF, previous angina & stents, seizures, arthritis, hiatus hernia.Only refused when awaiting procedures.

I am with Avanti.

LaceyLady profile image
LaceyLady in reply tokkatz

I’ve had last hernia op 12/21, but have like tendon jabs in both sides so being sent for MRI to see what’s what. Unfortunately we needed to get insurance for Grenada and our insurers said no🤯 Been with them a while and have insurance for most countries. They’re just being down right awkward.

I may well not need any surgery and if I do the consultant does it by keyhole 🤷🏼‍♀️

Adhtz21 profile image
Adhtz21

Hi, I use AllClear. Says 20% off Black Friday deal

Frootbat profile image
Frootbat

I used Allclear. No more expensive than other companies I found.

elliebath profile image
elliebath

If anyone has a condition that is still under investigation / not yet fully diagnosed , most insurers will refuse cover, or some might still cover but with exclusions and at a higher premium. I am a retired travel agent and whilst it is often tempting to book a holiday first and try to get insurance after, it is not recommended. Even if we already have an annual policy, we must still ask that company to agree to continue to cover us if any new medical condition or procedure crops up during that 12 months.

LaceyLady profile image
LaceyLady in reply toelliebath

Had the deposit paid a long long time ago before current issue. I have traveled to same place and hotel at least 4 times before, last time before heart ablation and with T2D. This latest is far minor by comparison. Hubs used to work for Insurance ombudsman so knows how the insurance lot are 🙄

Thaifan profile image
Thaifan

I have used Saga travel insurance since having a pacemaker fitted 2 years ago. Bit more expensive but I have had no issues with them.

LaceyLady profile image
LaceyLady in reply toThaifan

Ah, this is who we currently have who want confirmation that I’ll be fit to fly in February and I’ve not had any procedure as yet and there might not have to be and it’s only a hernia 🤷🏼‍♀️

Thaifan profile image
Thaifan in reply toLaceyLady

I know most company’s won’t insure you when you have unresolved health issues or do not have a fit to fly letter from a consultant. So you might find it difficult to get suitable cover. Good luck with your quest to find insurance.

LaceyLady profile image
LaceyLady in reply toThaifan

Yes Hubs said

Lowerfield_no_more profile image
Lowerfield_no_more

Try an online site covering travel insurance with pre existing conditions, fill in the questionnaire, and see if there are any providers that are willing to take you on., and then take it from there. Or talk to a local insurance broker.

Anothernewbie profile image
Anothernewbie

Try Avanti. I have A.Fib as well as a couple of other conditions and they have insured me for two river cruises next year, and I am 85!

LaceyLady profile image
LaceyLady in reply toAnothernewbie

I’ve had an ablation end of Feb by Professor, so far so good, it’s a stupid possible hernia that tbh m more than likely I don’t have 🤷🏼‍♀️

MWIC profile image
MWIC

Try travelinsurance4medical.co.uk/

I had a successful ablation Dec 23 and got insured no problem with the above so as long as you’re not waiting for results or further tests on anything I don’t see why you wouldn’t get accepted for insurance - mine was around £80 something - 2 weeks Cyprus

jab177 profile image
jab177

I have insurance through my Barclays bank account travel pack add on. I registered all my health issues and it didn't change the premium.

Alicant profile image
Alicant

it’s difficult if your waiting or having further investigation..the algorithms don’t know what this is. I have insurance Worldwide including Caribbean ..actually going to Grenada January..the Caribbean always is most expensive!

Mines through NatWest Bank account..not straightforward..

Tonypredarmy profile image
Tonypredarmy

Having looked around myself last year, All Clear seem to be the best, however none of them are cheap.

allcleartravel.co.uk

LaceyLady profile image
LaceyLady in reply toTonypredarmy

Husband is waiting on Saga, they want me to go to the consultant to ask if I’m fit to fly 🤯

I AM, possible hernia not the problem, I’ve had a successful heart ablation end of February and it’s a possibility of a hernia causing this !!

Choccie55 profile image
Choccie55

Have you tried insurancewith.com ?

LaceyLady profile image
LaceyLady

You have to watch that they do not exclude vital parts of the insurance to make it cheaper!!

Nelson71 profile image
Nelson71

I got insured with Sainsburys. 3xCABG last December, I'm on loads of tablets, it was about £10 more expensive than a clean bill of health. 10% extra off with nectar card as well

sohotimes profile image
sohotimes in reply toNelson71

You must not have completed the questions correctly!

LaceyLady profile image
LaceyLady in reply tosohotimes

Well husband is well versed in insurances, worked in financial areas for decades

Nelson71 profile image
Nelson71 in reply tosohotimes

No, I rang them to confirm the price and my surgery and medications. I spoke to the underwriter and he said that post 6 months of CABG you’re considered “cured” of your problems. It was only a suggestion to try them as they quoted me such a low price

LaceyLady profile image
LaceyLady in reply toNelson71

Quoting a low price is a concern, husband says they may exclude various things to make it cheaper. You may not get any money refunded for instance. You need to look at the small print

Happy2BHardcore profile image
Happy2BHardcore

Have you tried the post office insurance i used them to go costa rica, brazil and south africa but I didn't have heart valve regurgitation when i went to those places but had a kidney transplant and i got a quote without having to ring. but i had problems when I did a 2 year work holiday in Canada which falls into the category of the Caribbean along with usa and Mexico I'm sure I used a irish travel insurance company

LaceyLady profile image
LaceyLady in reply toHappy2BHardcore

Ah, Caribbean tends to be extra probably because you may have to go to the US! But there are French islands 👍🏻

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