Message to Healthunlocked : Message to... - Anxiety and Depre...

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Message to Healthunlocked

Genuineguy profile image
16 Replies

Message to Healthunlocked: I think you need to read this. The way people at Healthunlocked delete posts without any explanation or kindness is awful. We all deserve to be treated better. You are hurting people. We need someone to talk to us personally. You don't even save the material we wrote and the support that may have come with this i.e by sending a copy to us (which is how other sites operate). It hurts people and leaves us more mentally unwell especially when we haven't done anything obviously wrong. If we felt sadness and shame to begin with when writing posts then we will only feel sadness and shame even more if you delete our posts especially without talking to us and explaining why. There has to be a reason you do this. How hard can it be to be kind and professional and explain that reason to a vulnerable person who has just poured their heart out and is upset and confused? There is obviously someone at Healthunlocked who deletes posts. Where is the compassion and after care from that person. How hard can it be to send a kind message apologising for any hurt caused and giving a reason why you chose to do this?

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Genuineguy profile image
Genuineguy
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16 Replies
Arymretep profile image
Arymretep

Sorry to hear this , it’s not just you , I’ve reported someone twice yet have had no response whatsoever from HU.

Genuineguy profile image
Genuineguy in reply to Arymretep

Sorry to hear you've had a similar experience

Yes so much. We confess. We pour out our deepest trauma from dark corners of our soul and they deliete, censor, report... Not only here. Soon i had a story on instagram reported because i was too real. When i wrote a post about my trauma and got letters from moderators, i was mad. They say i couldn't use such words towards the object that hurted me. And i needed to. I felt like they're at their side. Defending them. Censoring me. I have no other ways of expressing it, just verball and it wasn't so bad words. Now i'm scared to write. I can't just pour my soul and feel better. When we write it out we feel better. And i accepted it and told them to please deliete the message because it's painful to me to look at this shame, as If i made a mistake by insulting the being that took my well being. So much shame. And they couldn't even deliete it. It's okay. I will be quiet so i can stay. In this world you need to be a sheep i guess. And either nobody cares or care too much to tell you, you're too much. It's okay not to know what to do. Sometimes just being there means the world. But it's a hard lesson. Thank you for speaking up

Genuineguy profile image
Genuineguy in reply to Against_the_current

I understand why you would feel hurt if you was censored but I'm glad the moderators did their best to explain themselves to you.

Against_the_current profile image
Against_the_current in reply to Genuineguy

It hurted me more. I wouldn't even notice. I felt worse. I begged them to deliete the explaining. I didn't want it. It made me feel worse. Judged. Like they're on the side of what broke me. Ashamed. Worse

Genuineguy profile image
Genuineguy in reply to Against_the_current

I guess if they explained to those who hurt you where they went wrong too then its fair. Maybe the moderators were on both of your side and wanted you both to be kind to one another. It's hard to take when anyone tells us the truth but its good the moderators tried their best to do this with you. Please take it as a kindness as it seems like they was trying to help you both.

Genuineguy profile image
Genuineguy

In response to the person or anyone else wondering if I said anything wrong....

If I knew my post wasn't within the guidelines then I wouldnt be upset. There was nothing I knew of that was stepping out of the guidelines. And even I did say anything wrong (which I'm unaware of) it's the lack of dignity and care shown to me and others that is the issue. There is a much kinder way to handle this than just deleting posts. I am all for guidelines as they protect others but Im not all for using treating others unkindly. No offense but I think you missed the point of the post. But thank you for your interest all the same ✌️🤗💜

We need a kind explanation as some of us genuinely don't know if we have done wrong. We especially need that from the people who have chosen to delete our posts. It can be really damaging to silence someone and not explain anything at all. It's just really unkind.

Very simlars thing happen and i also got a did have some cyberbullying and has been banned on other wesbite . I never seen any cyberbullying by a report or delete . I do not even get anymore reply on my qestion and do not understand why is nobody is listiening to me .

Genuineguy profile image
Genuineguy in reply to

Sorry if no-one has explained anything to you

in reply to Genuineguy

I only got one message saying that i been reporting user being very insensitive about that i have learning and yet one adinms leave message saying that not breaking the rules at all . they never explain anyting

Genuineguy profile image
Genuineguy

We need a kind explanation as some of us genuinely don't know if we have done wrong. We especially need that from the people who have chosen to delete our posts. It can be really damaging to silence someone and not explain anything at all. It's just really unkind.

Arymretep profile image
Arymretep

That’s admins job surely to sort things out and make sure everyone is o,k?

Genuineguy profile image
Genuineguy in reply to Arymretep

Yes, I agree. It doesn't take much to acknowledge someone who may be feeling vulnerable and hurt after having their post deleted especially if they didn't know why. The people at Healthunlocked are supposed to be setting the example to us in acknowledging one another and treating one another with care.

hypercat54 profile image
hypercat54

Hi I completely agree with you and they should have the courtesy to explain it. Unfortunately they don't have to but most site admins do. It's not very polite is it?

Having said that I know most people don't seem to read the terms and conditions of HU and the sites so this should provide at least some clarification of why posts/comments etc. are deleted.

Most of us have if we have been here long enough, including me, have had comments taken down and I can usually see why. Better communication with us users though would be polite and helpful.

Genuineguy profile image
Genuineguy

I just want to encourage kindness and sensitivity towards one another. My goal isn't to be controversial.

Normally, as admins, we do not respond to specific posts but I feel based on this thread a reminder is necessary.

All members agree to comply with the terms of service as a condition of participation. If you have not read them, I encourage everyone to do so. They may be found here - healthunlocked.com/anxiety-.... (Note since this was posted the minimum user age has been raised to 18). Should you choose not the read the terms of service you run the risk of violating them, even unintentionally.

As you can see, moderators can remove or edit any post at anytime and may not provide explanation. While this may be frustrating, please understand that there are 60,000 users on this community with thousands of posts and a numerous reports of abuse each month. Additionally, there are a limited number of moderators who have other responsibilities attempting to do their best to keep this community as a safe space for all participants.

Should you disagree with a moderators decision, a more appropriate response would be to reach out to the admins rather than posting to the entire community as this often only serves to create more confusion/frustration.

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