Alivecor ?: Hi all , just tried to use... - Atrial Fibrillati...

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Alivecor ?

Maggie5 profile image
13 Replies

Hi all ,

just tried to use my alivecor, but it won't work , tried looking in the App Store and it's saying it's no longer available ,

Can anyone help ?

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Maggie5 profile image
Maggie5
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13 Replies

You're right, the app has gone from the appstore and itunes. Must be an error because it's still linked as a download from the alivecor website (alivecor.com/home). How about getting onto their website and contacting them?

Koll

Maggie5 profile image
Maggie5 in reply to

Just seen on alivecor Facebook page they have a problem with the latest download and are working on it

Hi when I had mine at the beginning I had few problems I contacted the company and they were very good sorting my problems

frenchgoose profile image
frenchgoose

A similar message on their twitter feed, saying they have problems with iOS and are working on it! Just realised how much I feel the app such a comfort when I have little flutters...miss it!!!

francisww profile image
francisww

Hi, many apologies, we have a glitch in the system and have temporarily taken it off the app stores. You recordings are safe as these back online. To view your recordings online, go to eu.alivecor.com and use your user name (email address) and the same password used in the app.

frenchgoose profile image
frenchgoose in reply tofrancisww

Thanks for the update, when do you think it will be available again, and will I have to reinstall the app?

francisww profile image
francisww in reply tofrenchgoose

The fixed app is in the queue with Apple, I will repost as soon as possible when we know more, sorry for the inconvenience!

frenchgoose profile image
frenchgoose

Thanks for the fix.......the App works just fine now!!!

Maggie5 profile image
Maggie5

I have done the update but mine still won't work !

It all comes up , I can look at my history , insights and more , but it will not record

Maggie5 profile image
Maggie5

Mine won't record !

Maggie5 profile image
Maggie5

It's working now :)

Thanks all for your help

francisww profile image
francisww

Thanks for everyone's patience during the downtime!

Maggie5 profile image
Maggie5

My Alivecor has stopped working again tried all of fixes above but will not record :(

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